VirtualMV/Internet and Web/Risk Management
|Internet and Web|
|Theory||Introduction | What is HTML? | Client Server ecosystem | Glossary | History and Future | How the Internet works | Types of Website | Markup Languages | Interactive Websites ||
|Web Tools||Web Browsers | Search Engines (SEO Optimization) | World Wide Web (Hypertext and Page) | Cookies | Email | Discussion Forums | FTP | (SSH, IRC)|
|Technologies||Connecting | Broadband | Mobile | Web Conferencing | Intranets, Extranets, Tunneling | Gateway Servers ||
|Issues||Security | Legal (Privacy, Confidentiality, Integrity) | Copyright and Fairdealing | Accessibility | Culture and Netiquette ||
|Web Site Development||Planning ( Types | For Mobile) | Development (Design Components | Graphic Design) | Programming | Hosting | Marketing and Promotion | Advertising | Business Intelligence | Monitoring and Maintenance (Performance Tuning)|
|Web Site Management||Roles | Management | User Expectations | Content Management | Site Maintenance | Policies and Guidelines | Promotion | Risk Management|
By the end of this page you will be able to:
Risks associated with e-business that might lead to lost opportunities and frustrated customers cover areas such as:
- E.g. the website is inaccessible for a few days or is too slow, leading to lost opportunities and frustrated customers
- financial – e.g. the database used to support your e-business costs too much to maintain
- E.g. your use of a list of email addresses breaks privacy laws.
- business – e.g. if you sell products directly to customers on your website, how this will affect your relationship with your re-sellers
- personnel issues – eg what happens if the only person in the business who really understands your website resigns
- Can the site be built on time.