VirtualMV/Internet and Web/Policies and Guidelines
|Internet and Web|
|Theory||Introduction | What is HTML? | Client Server ecosystem | Glossary | History and Future | How the Internet works | Types of Website | Markup Languages | Interactive Websites ||
|Web Tools||Web Browsers | Search Engines (SEO Optimization) | World Wide Web (Hypertext and Page) | Cookies | Email | Discussion Forums | FTP | (SSH, IRC)|
|Technologies||Connecting | Broadband | Mobile | Web Conferencing | Intranets, Extranets, Tunneling | Gateway Servers ||
|Issues||Security | Legal (Privacy, Confidentiality, Integrity) | Copyright and Fairdealing | Accessibility | Culture and Netiquette ||
|Web Site Development||Planning ( Types | For Mobile) | Development (Design Components | Graphic Design) | Programming | Hosting | Marketing and Promotion | Advertising | Business Intelligence | Monitoring and Maintenance (Performance Tuning)|
|Web Site Management||Roles | Management | User Expectations | Content Management | Site Maintenance | Policies and Guidelines | Promotion | Risk Management|
By the end of this page you will be able to:
Depending on how much you rely on your website as a business tool and how much you use the Internet, especially email, it may be very useful to establish policies and guidelines about the use of those tools.
- E-business policy statements are high-level statements about the aims and intention of particular aspects of e-business.
- An e-business policy might be a brief document that makes statements about your organisation’s general approach and aims.
- Policies then need guidelines and procedures that direct individual staff in their day-to-day use of the Internet. These might be in the form of step-by-step procedures or statements about what can be done online and what is discouraged or even not allowed.
Policy & Guideline Examples
|Aspect of Website||Policy – for the business||Practical Guidelines – for individual staff|
|management||importance to the business, management structure||who, procedures, budget, evaluation|
|integration of e-business into the overall business||why integrate and expected outcomes||what aspects, timeframes, scope, who is responsible|
|website content||expected quality and results||scope, tone of material, exclusions, quality control|
|staff use of the Web||purpose and outcomes||when, who has access, restrictions|
|staff use of email||purpose and outcomes||when, who has access, restrictions|
|information management||define information, why manage it||what information, how to archive|
|e-security||purpose, importance||procedures when online and in the office|