Corporate communication/CCOM103/ Outline
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- Intercultural communication, teamwork and leadership
- Startup
- Course guide
- Learning outcome and objectives SW - FORMAT IS UPDATED BUT NEED TO CHECK OBJECTIVES WHEN COURSE HAS BEEN REVIEWED
- Syllabus
- Learning challenges
- Resources
- Learning Journal
- Acknowledgements
- Interactions
- Course announcements SW - Table needs to be updated when Mautic emails created
- Course feed
- Learning pathways
- Orientation
- Overview
- OERu platform
- OERu social network
- OERu forums SW - need to add spot poll
- Website annotations SW - created, but needs a practice annotation exercise added
- OERu resource bank SW - need to ensure there are a couple of resources in the resource bank
- Learning journal blog
- Start - Declare yourself challenge
- Tasks - Declare yourself challenge
- Outputs - Declare yourself challenge
- Communication in the workplace
- Overview and Objectives SW - needs checking against revised content
- video signpost SW - ready
- Intrapersonal communication SW - ready
- Interpersonal communication SW - ready
- Conversation and interview rituals SW - ready
- Conflict in the workplace SW - ready
- Conflict resolution techniques SW - ready
- Start-Workplace Conflict Challenge SW - ready
- Tasks-Workplace Conflict Challenge SW - nearly ready - need to link text summaries of videos
- Outputs-Workplace Conflict Challenge SW - ready
- Negative and crisis communications
- Overview and Objectives SW - under review
- Video signpost - needs content
- Video signpost: Delivering bad news SW - nice video, but only relevant to personal bad news. Put elsewhere?
- Delivering a negative news message SW - ready
- Inviting constructive feedback
- Video signpost - Honest feedback
- Video signpost - Negative reviews
- Course topic discussion - Customer Satisfaction Survey
- Crisis communication plans
- Public relations in a crisis
- Video signpost - Planning basics
- Press conferences
- Start-Negative News Message Challenge
- Tasks-Negative News Message Challenge
- Outputs-Negative News Message Challenge
- Communicating across difference
- Overview and Objectives
- Intercultural communication
- Government and business intercultural communication resources
- Video signpost - Verghese
- Video signpost - Amsterdam
- Video signpost - Cross cultural communication
- Common cultural characteristics
- Video signpost - Saylor
- Video signpost - Cultural groups
- Divergent cultural characteristics
- Overcoming communication barriers
- Video signpost - Swallow
- Video signpost - Audencia
- Video signpost - Hall
- Course topic discussion - Intercultural Learning Experience
- International business relations
- Video signpost - IESE
- Video signpost - Walrus Talks
- Video signpost - Strozza
- The international assignment
- Video signpost - US peace corps
- Video signpost - Hanson
- Start-Intercultural Communication Challenge
- Tasks-Intercultural Communication Challenge
- Outputs-Intercultural Communication Challenge
- Groups, teams and leadership SW - IS THIS MATERIAL RELEVANT TO THIS COURSE'S LEARNING OUTCOME? MAYBE SLIM DOWN AND INCLUDE IN FIRST LP
- Overview and Objectives
- What is a group?
- Video signpost: Guy
- Working in business groups
- Video signpost: Group management
- Business and professional meetings
- Video signpost - Booher
- Video signpost - Whitt 1
- Video signpost - Whitt 2
- Teamwork and leadership styles
- Course topic discussion - Teamwork and Leadership Styles
- Video signpost: Manager
- Video signpost - Guy 2
- Video signpost: Fernandez-Orviz
- Video signpost - Consensus building
- Start-Teamwork skills challenge
- Tasks-Teamwork skills challenge
- Outputs-Teamwork skills challenge
- Final course topic discussion
- Orientation
