Intercultural communication teamwork and leadership/Communication in the workplace/Overview and Objectives

Overview

This pathway looks at how self-view shapes intrapersonal and interpersonal communication, and how communication is shaped by common social activities like conversations, celebrations, and job interviews. We will also explore relationship theory and the principles of self-disclosure to develop understanding of workplace interpersonal relations. You will be supported to practice effective strategies for job interviews, giving and receiving feedback, and negotiating workplace conflict.

Objectives

When you have completed this pathway you will be able to:

• Define intrapersonal and interpersonal communication.
• Assess how self-concept influences social perceptions and business communication.
• Outline the key principles of relationship theory and self-disclosure.
• Outline the three main steps of employment interviewing.
• Apply constructive feedback and conflict negotiation strategies in the workplace.