Basic ICT skills

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 Learning Outcome:

NetSafe Digital Citizenship Definition: is a confident and capable user of ICT


One or two resources to watch, read or listen to - aiming to provide a variety of resource types


A quiz or something to test how much has been recalled


A range of BIG questions to ponder...


Suggested activities for students to do - aiming to provide a mixture of visual, aural and kinesthetic tasks


Extension resources and activities


Acknowledging who contributed to this module

Key Competencies:

Technical and Process

Note that these skills would ideally be taught/ practiced within the context of tasks required as part of their normal class work. This said, every student needs to be exposed and a system for tracking these competencies needs to be developed.

The aim is that the students are confident, efficient, imaginative and competent users of the technology in their educational environment environment.

Competent digital citizens can access all services provided within their educational

Level 1
They have the ability to log on to, if available

  • SSO (Single Sign On)
  • SMS (Student Management System)
  • LMS (learning Management System)

Using school user-name and password and enrol in courses. They can access, email – Calendars - Google Drive – Google sites - Blogger - MyPortfolio – KAMAR portal. They are also able to navigate within the LMS to specific courses and resources using the site map and drop down menus.

Level 2
They have the ability to, request forms and interviews, access their course outlines and calendars, collaborate with peers via, social bookmarking, blogs, wikis, LMS forums.

Level 3
Students can create, calendars, groups, resources using the services provided. They can upload assignments to the LMS. They have a system for managing personal and school logons.

Effective digital citizens manage data efficiently

Level 1
They have an organised file structure (machine specific and/or cloud) and that structure has been mapped, and basic file search techniques can be carried out. Files are named to assist with data retrieval. They also make provision for backing up data to avoid loss.
Level 2
They understand file size issues and are aware of the basic file types. As a good digital citizen they are able to demonstrate techniques for reducing file sizes, ranging from the simple compression of pictures within documents to batch processing of images. Ability to use shared documents eg google docs and provide links to documents.
Level 3
Changing file formats to suit audience and purpose is undertaken and file storage and management is automated as much as possible (for example Google drive-Drop box-etc). Document properties are used to assist with identification and retrieval.

Effective digital citizens manage electronic communications efficiently

Level 1
They can access school community communications as discreet services. Emailing (Personal and School addresses) – Notices – Intranet Announcements – Timetable – Academic records – School calendars (Personal and School).
Level 2
Their access to communications is developed into a personal service. Email forwarding - sms alerts – calendar merging -Twitter / Facebook notifications.
Level 3
Communications are planned and mapped out, with communications flow largely automated between devices. They are contributions to the communications network (daily notices, intranet).

Effective digital citizens can navigate the Internet efficiently

Level 1
Select and use an appropriate browser, eg Google Chrome or Firefox. They can use multiple tabs. They select appropriate homepages. They understand the purpose and uses of URLs. Hyperlinking is understood fully and managed efficiently in their communications. They can conduct simple searches and bookmark relevant results for future retrieval.
Level 2
Their bookmarks are available anywhere anytime by using Google Bookmarks. They also use social bookmarking sites and directories to find information. They have a more in depth knowledge of how google searches work and are able to use simple Boolean commands (and ,or, not) and can filter using (date,country,academic). They are discerning in their selection of sites for referencing.
Level 3
Their information sources (bookmarks, blogs, RSS feeds, twitter feeds) are organised into a PLN (Personal learning network) that has been planned and mapped. They are able to be establish the providence of sites.

Competent digital citizens collaborate, share and curate

Level 1
They are able to work jointly on a document / presentation via google docs or similar. Document versions are managed effectively. They can email attachments.
Level 2
They contribute positively to - class based, social bookmarking, blogs, wikis, LMS forums.
Level 3
Digital citizens aggregate (gather) and curate (sort, categorize and present) content from multiple sources, to create a unique artifact. Fully digital citizens share the results of their curative process as a way of helping mange the vast amount of information available on the web.

Problem Solving / Independent Learning Ability

Level 1
Able to problem solve simple issues by using basic help functions within software and talking to others. Some level of confidence with exploring new software.
Level 2
Confidence with problem solving software functions by google searching for videos or documents, talking with others, including helping others. Good level of confidence and transferable knowledge that allows them to quickly explore software functions and draw comparisons with familiar software.
Level 3
Competent at helping others with new skills and problem solving. Easily able to locate outside resources.

Specific ICT skills to be checked as competent to assist the student in becoming a confident and capable user of ICT

The list of course context specific.

  • Basic file management
  1. Naming / Folders / understands partitioned drives / has backup procedures
  2. Has an organised file structure


  1. Basic emailing - forwarding to another account
  2. Using contacts and contact groups
  3. Set up a personal calendar / share a calendar / add a co-workers calendar
  4. Use document, presentation, drawing software
  5. Use survey software
  6. Embedding calendars and forms etc in a web page
  7. Linking calendar to other devices (mobile)
  8. Has a bookmarking system
  9. Understands wiki's (Basic course offered by wikieducator)
  10. Contribution to Wikipedia
  11. Created a Wiki using Web2.0 platform
  12. Created and maintains a blog
  13. Created a basic website:
  • Institutional systems
  1. Can access announcements and notices
  2. Can access institutional sites / pages
  3. Can access institutional Portals on site and off site