OER for a Post Graduate Programme in HRM

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Module 1 :
Principles of Management

Module Content Map

Topic 2 : Management Theories

The Classical Management School | The Behavioral Management School | The Human Resources Management School | The Management Science School | Key Points and Activity

Back to Topic 1 : What is management? | Go to Topic 3: Planning

The Behavioral Management School

Behavioral management emerged in the 1920s and dealt with the human aspects of organizations. It has been referred to as the neoclassical school because it was initially a reaction to the limitations of the classical approaches to management. The Behavioral management movement began with the Hawthorne Studies which were conducted from 1924 to 1933 at the Hawthorne Plant of the Western Electric Company in Cicero, Illinois.

Management principles developed during the classical period were not able to deal with many management situations and explain the behavior aspect of individual employees. It ignored the influence of human behavior in workplaces. The growth of behavioral school was the result of debates and researches on behavioral aspect.

One prominent pioneer of the behavioral school was Elton Mayo (1880 - 1949), an Australian psychologist who joined the Harvard Business School faculty in 1926. The proponents of this school explained that that increased worker satisfaction would lead to better performance. They established that viewing employees as just extensions of machines is completely absurd. The human relations and social needs of employees are very important.