Principles of marketing/PMKT102/ Outline
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- Marketing research and customer insights
- Startup
- Course guide
- Interactions
- Learning pathways
- Orientation
- Assessing customer behaviour and motivation
- Overview
- Video signpost: Customer needs and motivation
- Consumer behaviour
- Customer psychology
- Organizational buyer behaviour
- Business-to-business versus business-to-consumer markets
- Strategic customer value
- Start - Customer behaviour challenge
- Tasks - Customer behaviour challenge
- Outputs - Customer behaviour challenge
- Quiz
- Researching customer needs and preferences
- Developing a value proposition for the product life cycle
- Assessment