OMD/Job Description

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Director of Organizational Development & Effectiveness

The Director of Organizational Development & Effectiveness for this Organisation will design and manage the development of organizational and individual programs that result in an effective and efficient workforce and organization.

The focus of the Director of Organizational Development & Effectiveness is on facilitating strategic, administrative and organizational change to better this Organisation. This position will provide organizational development initiatives and effective performance consulting for both departmental and high-level, complex enterprise-wide projects and initiatives. This will be accomplished through strategic vision and goal development, needs assessment and diagnosis, role and responsibility clarification, leadership and team development, coaching, and design and implementation of process and performance interventions. The role will also include development and management of career development, training, mentoring, change management and job rotation and or growth programs. In this role, the Director will collaborate closely with Executive management, HR, department clients, and project team members to ensure alignment and integration of strategies, projects and programs for successful implementation and results.

Responsibilities:

  • Ensures the development and implementation of organization-wide strategies, prioritizing organizational efforts and resources toward development and education activities that are critical to this Organisation's mission, vision, culture, values, and strategic priorities.
  • Ensures continued organizational effectiveness in talent acquisition through both acquisitions and organic growth.
  • Enhance and manage the company's performance management process, including process design, material design, development, and training. Ensure effective utilization of tools in this process and that the program drives a culture of high performance at this Organisation, while providing a corporate platform for ensuring meaningful feedback and dialogue about performance and development plans among management and employees at the Company. Program includes twice annual performance review, and may include key employee 360 reviews.
  • Participates in the development of competency models to be used throughout the organization for selection, assessment, training and development and succession planning.
  • Performs needs assessment for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the individual and organization.
  • Assist, support, and monitor development activities of succession candidates toward goal of developing "ready-now" candidates for all key positions. Develop high potential and successor candidates to meet future talent requirements.
  • Consult with department managers on the organizational design of their departments and design and facilitate team development interventions.
  • Facilitates communication among employees and management; guides leadership and employees on problem solving and dispute resolution.
  • Identify leadership needs, and effective training or workshop interventions to maximize leadership effectiveness.
  • Assesses and monitors the effectiveness of all development and training initiatives against predefined metrics


Programmes & Projects

Requirements

  • Bachelor's Degree in Human Resources, Business Management, Organizational Development, or related area required.
  • Master's degree in Organizational Development or related area preferred.
  • Minimum 5-7 years experience in e-learning, training and development required.
  • Minimum 5-7 years management experience, and experience in leadership training and Human Resources required.
  • Key knowledge of the principles and methods of managing organizational change, and organizational development.
  • Strong ability to lead and apply organizational and change theories.
  • Excellent online facilitation, public speaking, interpersonal, and communication skills required.
  • Must be very "hands on" and demonstrate leadership by example.
  • The ideal candidate will be a Mentor/Coach

Director, Programs

The Director of the Program will have two primary responsibilities: 1) responsibility for admission, marketing and orientation for the Full-Time Program; and 2) responsibility for the design, development and implementation of services for the purpose of enhancing stakeholder success in the program.

Admissions/Marketing/Orientation Function:
The director serves as the primary admissions person for the XXXX Program and will be responsible for developing and executing a strategic marketing and recruiting program. The director works very closely with and reports directly to the assistant dean for graduate programs, as well as other deans within the School of Management. This person must be willing to work collaboratively and closely with multiple school and university departments; travel occasionally; deliver informative and persuasive information sessions; work to increase the applicant pool; meet and counsel with prospective applicants; develop and implement a quality orientation program, as well as work in concert with other key school and university personnel including alumni management. The ideal candidate must also be willing to liaise with professional organizations.

Program Administration and Innovation/Services Function
The director is responsible for the design, development and implementation of student services programs for the purpose of enhancing student success in the program. The director will serve as the primary administrative person for the XXXX Program and will be responsible for developing and executing a process for managing the stakeholder experience, and liaise with stakeholders on a regular basis.. This person will also be responsible for developing relationships with alumni from the XXXX Program stakeholders and for developing opportunities to actively engage them in programs and events. This individual will provide vision and leadership for a comprehensive approach to managing stakeholder success and satisfaction.

The ideal candidate will be self-motivated and goal-oriented with the proven ability to work independently.

The ideal candidate will be expected to work effectively with students, colleagues and have a strong commitment to education, online learning and (international) development. This candidate must be willing to travel occasionally; develop, coordinate and implement programs that support the XXXX Program.


Qualifications

  • Masters degree required
  • Excellent interpersonal skills; excellent communications skills, both oral and written; ability to motivate and lead people.
  • Must be multi-task oriented and capable of working with specific deadlines.
  • Must be able to think strategically in the delivery of recruiting programs and strategies. Must be able to create a marketing plan based on program data and industry information.
  • A demonstrated aptitude for technology is necessary. Must be competent with PC-based word processing, spreadsheet, database and presentation packages. Must have demonstrated an ability to use data effectively to make decisions.
  • Must be able to create, develop, maintain and report on performance metrics related to all recruiting and admissions functions.
  • Prior experience in a recruiting capacity is preferred.
  • Prior experience using student information systems is strongly preferred.
  • Demonstrated ability to work with various constituencies including prospective students, current students, alumni, faculty and staff.
  • Demonstrated ability to able to work with various constituencies including prospective students, current students, alumni, faculty and staff.
  • Ability to think strategically in regard to developing and delivering creative programs for this specific student audience and well as alumni of the Full-Time MBA Program.
  • Must be able to create, maintain and regularly report critical performance metrics for the student administrative function.
  • A minimum of 4 years of experience in a student services function (registration, advising, financial aid or student services) in an institution of higher education.

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