Course Schedule

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Road Works.svg Work in progress, expect frequent changes. Help and feedback is welcome. See discussion page. Road Works.svg

This is the schedule for the course. On the whole, we will work on a weekly basis, however there will be some activities that span over a couple of weeks. We will be having a break from 26th September - 9th October.

July 18th Introduction

Chat Room - A photo by [ iBoy Daniel

We will spend this week orientating ourselves to the course, becoming familiar with the online technology and introducing ourselves to the rest of the course participants. For those of you who are new to this way of learning, the first few weeks may seem quite daunting. However, stick with it, network with others for support and help, and the rest of the course will flow on nicely.

Setting up your blog
During the course you will be expected to keep a reflective blog for your personal learning and to meet the requirements of each assignment. There are a number of free blogging platforms available - this course recommends Blogger because it is very easy to use if you have never blogged before. However, there are other choices such as Wordpress, Typepad or Edublogs.

Joining Wikieducator
As part of the orientation to the course, we would like you to add your contact details including your blog address to the Course Wiki 'Participants' page.

Course meetings
We will have regular 'live' meetings (otherwise referred to as web conferencing or webinars) that will help us get to know each other better, build a learning network and/or community, and become more familiar with web conferencing tools. The days and times will vary from week to week to give everyone the opportunity to attend as many meetings as they can. We will also try to accommodate as many of our international colleagues as possible with regard to dates and times. We will record all meetings so if you miss one, you will be able to catch up with content.

  • NB: Facilitated and formal students will be strongly encouraged to take it in turns to facilitate the live meetings. This will give you the opportunity to practice online facilitation and become familiar with the communication tools before the mini conference.
  • Our first few meetings will using Adobe Connect, which is a propitiatory web conferencing tool. This virtual classroom is open now so that you can go in, set up your computer and meet others to practice online communication. To access the Adobe Connect virtual classroom, please click on this link.
  • For further information about how to set up Adobe Connect and what to do when you get into the virtual classroom, please click here.

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Please try to complete the following tasks before the first course meeting.
1. Set up a blog for your weekly work and reflection in this course. If you already have a blog, you are welcome to use that so long as you can clearly indicate what posts are for this course.
2. Post to your blog a little bit about you and why you are joining in with the course.
3. Introduce yourself to the course by adding your blog's web address to Participants page.
4. Go to the blogs of some of the other participants, leave a comment to introduce yourself.
5. 'Follow' or 'subscribe to' the blogs of the other participants so you are kept updated every time they write a blog post.
6. Prepare your computer so you can attend the first of our regular meetings.

July 25th Setting the scene

Easy Internet Cafe in New York

Image courtesy of EDgAr.H

This week we would like you to think about what you want to achieve during this course - what is it you want to learn to facilitate? Are you a teacher wanting to know how to facilitate online teaching and learning? Or, do you work for a non-profit organisation wanting to know how to facilitate online communities and networks, or run information campaigns? It may be that you work for a business and would like to know how to facilitate online meetings or collaborative projects. This plan will act as a guide for your learning, and will also help us to tailor the content of this course to meet your needs.

Here are some ideas about online facilitation that you may wish to explore during this course:

  • Meetings
  • Events eg seminars, workshops or conferences
  • One to one meetings eg academic supervision or business coaching/mentoring
  • Long term (or short term) projects eg collaborative work
  • Teaching an online class
  • Presenting information to sell a service or business
  • Develop an online community or network
  • Run an online campaign

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1. Watch the video by Clive Shepherd called "Welcome to the virtual classroom". This video explains the difference between asynchronous and synchronous communication, and explains why and how you'd use online communication.
2. Join the 'Facilitating Online' Google email group.
3. Make a plan for what you want to learn and explore, and write it up (or present in another way eg mindmap, video recording) on your blog. Answer these questions.

  • What do you want to learn to facilitate?
  • What are you doing now in terms of online facilitation?
  • What would you like to achieve, change or do more of?
  • What do you need to do or make happen to achieve your goal?

4. For those of you who are educators and/or are interested in using virtual worlds and Second Life for online facilitation, there is an opportunity to attend a free international conference Virtual Worlds Best Practice in Education on 17-19th March. This is not a required activity - we will be looking more closely at Second Life and virtual worlds later in the course. However, this is a great opportunity to see how Second Life is used for facilitating a large international event, as well as hearing how virtual worlds are used for facilitating teaching and learning.

  • Click here for more information about how to get started in Second Life.

5. For those of you who are interested in seeing how others use Elluminate to facilitate events, or learning more about online teaching and learning, you may wish to attend one or more events that are freely available via LearnCentral. LearnCentral is an online community that is sponsored by Elluminate, which produces asynchronous resources, synchronous webinars, networking opportunities and a free conferencing space. There is a program of weekly events held in Elluminate which are all free to attend.

  • To see a great facilitator in action, try to attend an event facilitated either by Steve Hargadon or Jo Hart.

August 1st The 'who', 'what' and 'why' of online facilitation

Religious Colloquium of Marburg, anonymous, wood carving, 1557 By invitation of the Landgrave Philipp of Hesse, Luther and Zwingli came to Marburg in September of 1529. They were accompanied by some of their followers, Melanchthon being among these. They were to settle their dispute about communion, but were not successful.

It is important that we understand why we are using the online environment for communication, and how online communities and networks work before we launch into our adventures with online communication tools.

Why? The world is changing and the Internet allows people to communicate, collaborate, network and learn in a new and different way. As teachers, we have to understand that students are learning by connecting to their online network. The freedom that the Internet provides is allowing them to manage their own learning and take control of what, how and when they learn. Those of us who work for non-profit organisations need to realise the potential of the Internet to develop online communities and networks that can support each other, advocate and campaign for change. As for business people, we must understand how to connect online with our customers as well as effectively utilise online communication tools in these days of increased costs and budget squeeze.

What? Any number of things can be facilitated online from an email discussion list or bulletin board on Trade Me, to a real-time business meeting or Twitter campaign protesting a social issue.

Who? The 'who' can vary from a formal class enrolled at an educational institution, to a network of people loosely connected because of a common interest or goal. Or the 'who' may be a formal community of practice made up of people who have come together with a definite purpose in mind, such as a professional organisation or group with a special interest.

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1. Watch the video "Did you know 4.0" which will help you start to think about the 'grand scheme of things' and where you sit as an online facilitator.
2. Watch the video "Communities, networks and what sits in between" by Nancy White. Nancy is an extremely experienced online facilitator - it is worth taking time to browse her blog which contains lots of valuable resources for and about online facilitation.
3. Read "Building Online Communities" by Chromatic.
4. Watch the video Seven key skills of workshop facilitation by Jan Delmas, 2008. Thank you to Suzie Vesper for drawing my attention to this video. This video has a business focus in the face-to-face setting but is none-the-less relevant to us all in the online environment.
5. Watch the recording of Terry Neal talking about how to facilitate virtual teams: Elluminate recording - you do need to be able to access Elluminate to be able to view this. Terry is the director of Blended Solutions and has extensive experience of project management and facilitation of national projects, including the Second Life Education New Zealand project.
6. Continue to connect with the other participants on the course.

  • Leave comments on people's blogs.
  • Get in touch with people you think you would be interested in working with.
  • Organise yourself so you are following and connecting with people who will support your learning and visa versa. This may include setting up a RSS feed, or starting a special interest group on the course "Participants" page.

7. Write a blog post about online facilitation. You may wish to consider these questions.

  • What is online facilitation?
  • How do these skills differ from face-to-face facilitation?
  • What experiences do you have of online facilitation both as a facilitator, and as a participants in a community, network or event?
  • What have you seen work well, and what has worked less well?

August 8th What is online facilitation?

Over the last two weeks we have thought about what and why we want to facilitate, but we haven't really talked about what online facilitation actually is. The definition of facilitation in the Oxford Dictionary is to 'make easy or easier'. As online facilitators, we need to think about how we make communication, learning, task management and use of technology 'easier' for the people we are working with. There are a number of models around that support us as we develop online facilitation skills. Nancy White has suggested we think about ourselves as a 'community technology stewards'. Gilly Salmon has developed a 5 stage model of online moderation and Ed Hootstein refers to wearing four pairs of shoes. To be effective online facilitators, we also need to understand how online communication works. In order to do this, it helps to understand the 'rules' of online communication otherwise known as 'netiquette'.

Those of us who are teachers are further challenged to think about our practice, be it in the online or face-to-face environment - what is the difference between facilitating learning and the more traditional views of teaching? In other words, how do we facilitate learning compared to the traditional model of delivering content as the 'expert' to the learner who knows nothing? And how do we do this in the online environment?

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1. Read "CoP Series No 10: Stewarding Technology for Community" by Nancy White, 2009.
2. Read Wearing Four Pairs of Shoes: The Roles of E-Learning Facilitators by Ed Hootstein, 2002.
3. Read the Gilly Salmon's 5 stages of moderation model, 2004. Gilly's work is based in education but the stages that she proposes for online engagement apply across the board. If you would rather watch/hear Gilly talk about her model, please go to her presentation "E-moderation strategies in educational contexts", 2009. NB: The term 'moderation' is interchangeable in our context with 'facilitation'.
4. Read "Netiquette" by Learn the Net, 2010.
5. Write a blog post about what you learned from White, Salmon and Hootstein. You may wish to consider these questions.

  • What is an online community and an online network? What is the difference between the two?
  • What online communities and networks have you been a member of? How did they work? Was there a facilitator? What was his/her role?
  • How would you utilise the Salmon model of facilitation in your own context?
  • What facilitation "shoes" do you wear now? What shoes would you like to wear in the future? What do you need to do to have the skills that Hootstein talks about?

August 15th Case studies

A base transceiver station (BTS) is a piece of equipment that facilitates wireless communication between user equipment (UE) and a network

Here are several case studies that illustrate aspects of online facilitation in a number of contexts.

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1. Listen to a recording of Greg Walker discussing how he facilitates online courses: Elluminate Recording. Greg is an educational technology developer and distance education coordinator at the Leeward Community College, Hawaii, USA.
2. Write a blog post. You may wish to answer these questions.

  • How does a facilitator build an online community or network?
  • What are the key things to remember when facilitating an event, meeting or education course, especially when working with people who are new to online technology?
  • What is the difference between teaching and facilitation?
  • What is netiquette?

August 22nd The idea

A meeting taking place in Khammouane Province of Laos, March 2006, as part of the Lao Extension Approach. Meeting is being held in village temple, participants are farmers. Who do YOU think the facilitator is in this picture?

We have identified what online facilitation is and looked at several models for how we can do it. We have also looked at a couple of examples of how online facilitation works in education, business and non-profit organisations. Over the next few weeks we will be focus more closely on the intricacies of online facilitation and 'play' with some communication tools.

Once you know what you want to facilitate there are several issues you need to think about.

  • What is the most appropriate approach to the event, project or discussion? Synchronous or asynchronous?
  • What are the barriers to your facilitation and what are the enablers? For example, do the participants have access to the Internet bandwidth that will support your event, project or learning activity?
  • What communication tools will be most appropriate? How will you ensure your participants will have access to the tools?
  • What technical skills will you need as facilitator and what skills will your participants require? How will you ensure the participants have the appropriate skills?
  • Is this a work or 'play' activity? Will time constraints impact on the participants' ability or motivation to attend and engage?
  • If this is a work activity, will the participants' organisation, institution or employer allow them to have access to the Internet, or will institutional policies or firewalls prevent them from engaging with you?
  • What are the costs to you, the participants and their employer/institution/organisation? Will the costs be prohibitive?

Another issue you need to think about is sustainability of your online facilitation. In one respect working online is more sustainable than spending large amounts of money to fly people around to attend face-to-face meetings. Developing resources and making them available online often reduces the wasteful use of paper. At the same time, there are more general questions about social sustainability to consider.

  • Who's going to be involved and who is not? Who does your event or learning activity discriminate against? In other words, who cannot attend because they do not have access to a computer or the Internet?
  • How do you ensure that everyone has equal opportunities for learning, communication and collaboration. Is everyone's needs being met?
  • Is online the best mode of delivery? Is there another mode of delivery that is more appropriate?
  • In terms of planning for the future, how do we manage eWaste?

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1. Read the article Building Sustainable Communities through Network Building by Valdis Krebs and June Holley (2002).
2. Watch the video of Carol Cooper-Taylor talking about "How to ... Have Successful Online Forums/Communities".
3. Read the wiki page Synchfacilitation - moderating live synchronous sessions.
4. Listen to a recording of Nicola Boud talking about sustainability, computers and online facilitation - Elluminate recording.
5.Skype is a free tool that you download onto your computer and use for synchronous voice, text and video meetings. It is especially effective for small group or one-to-one meetings.

  • Download Skype and set up a Skype account.
  • Add your Skype details ie user name to the "Participants" page. Add course participants to your contacts list in Skype.
  • Connect with a course participant and have a one-to-one meeting. In your meeting you may wish to discuss what you have learned this week, or your experiences of using Skype.
  • Connect with several course participants and arrange a Skype conference call in which you may wish to discuss the questions that have cropped up this week. (A Skype conference call can take up to 25 people but it is preferable to have a smaller number of people to retain the quality of the call).
  • How to set up a conference call in Skype. Here is a short video that shows you how to set up a conference call.
  • You may wish to use Doodle to help you work out a time that is convenient to meet.

6. Write a blog post that explains what your ideas for your event include do far.

  • What do you want to achieve?
  • What will the aim of your event be?
  • Have you thought of a topic, speaker or mode of communication?
  • Will it be asynchronous or synchronous?
  • What are the pros and cons of your idea?

7. Complete Assignment 1.

August 29th Bringing a team, community, network or group together

Trash! Skip recycling - sustainability is far more than recycling

Image courtesy of LeighBlackall

This week we are going to think about how we bring people together so that we have someone to facilitate. Whether we are starting from scratch building a network, community or team, or working with a captive audience (so to speak) such as a group of students, we need to pay attention to how we organize, coordinate, collaborate and liaise as part of our facilitation role. It is also worth thinking about:

  • how do we maintain momentum of the community/network/team/student group?
  • how sustainable is the community/network/team/student group?
  • how sustainable is our role of facilitator?

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1. Watch the video of Clay Shirkey (2008) talking about how we organise ourselves in the digital age Here comes everybody.
2. Read the article by Beth Kanter (2009) in which she talks about how to be a network weaver: June Holley and The Art of Being Rhizomatic (The Practice of Network Weaving). Please feel free to leave a comment for Beth on this blog post (or any other for that matter). I know she'll be pleased to hear from you and enter into discussion about networking and online facilitation, especially in the non-profit sector. Once you have read the article, carry out an analysis of how good you are at network weaving to help you identify what areas and skills you need to strengthen.
3. Read the advice from Sue Waters (2009) about how to build a professional learning network: Baiting the Digital Hook to Build A Professional Learning Community!.
4. Social networking platforms are web services that technically facilitate social networking and community development. From Facebook to Linkedin, each social networking platform has slightly different functionality and social phenomenon. Join a social networking website such as Facebook, Ning or LinkedIn. Explore the social networking site, join a group or fan page, make a comment and join in conversations. Network with other course participants and discuss your experiences of social networking.
5. Write a blog post thinking about how you will attract people to your online event. You may wish to answer these questions.

  • What online communities and networks do you already belong to that you can utilise?
  • How can you tap into online networks and communities that already exist?
  • How can you build a network to support your event?
  • What technologies do you need to become familiar with in order to be able to communicate with people?
  • How will you support your face-to-face contacts at your online event?

September 5th Working collaboratively, planning and recording decisions

Online collaboration and planning can be facilitated by a range of communication tools including blogs and wiki.

A blog can be purely a personal tool for recording decisions or reflections. But it can be much more than that. A blog can be part of a blogging network which is what we are building in this course. We each have a blog, we each should be monitoring each other's progress, and we should be commenting and cross referencing each other's posts from time to time. Hopefully by now, we ARE doing all this and are starting to see how a blogging network can function, but ours is a small and time dependent network. Real blogging networks develop over longer periods of time and include strong and weak connections between people, and a much more diverse range of topics. The online facilitator can use his or her blogging network for feedback, sharing information, as well as asynchronous discussion.

Wiki are collaborative tools and can be used for planning, implementation and evaluating events and projects. The beauty of the open wiki such as Wikieducator is the community behind the wiki that can be called on for help, opinions and support. Online communities through wikis are harder to identify as they usually focus around the creation of shared content. Wikis usually have a discussion tab with each page, and you can sometimes see community-like communication there. We will use this wiki to coordinate our mini conference so we can each experience collaboration through a wiki. NB: An alternative collaboration tool to blogs and wiki is Google Documents.

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1. Read Introduction to Blogging - part of the excellent Wordpress Codex.
2. Watch the video by CommonCraft about wiki on YouTube: Wikis in Plain English.
3. Watch this video about Google Documents on YouTube.
4. Write a blog post. You may wish to answer these questions.

  • How do you collaborate online currently?
  • What works well, and what does not work so well?
  • How will you facilitate online collaboration with people and organisations who are not used to this form of working?
  • What are the issues you may face with online collaboration, especially in an open environment such as a blog and wiki? i

5. Have a look at a minimum of two blogs, and join in the discussions by leaving comments on at least two posts. Here are a couple of suggestions of blogs you may wish to visit:

September 12th Marketing, recruiting helpers and participants

Selling to the tourists in Mexico

Image courtesy of Bob Jagendorf

Whether you are developing a learning activity to a group of students, attempting to recruit volunteers to a project or advertising an online event to the wider Internet, you need to think about how you market your event. Even if you are a teacher with a 'captive' audience of students, you want to be able to 'sell' your learning activity or event so that students engage with it. And don't forget the 1% rule that was mentioned in the week: "August 9th What is online facilitation?" - whilst you may get the full attention and engagement of one person, there will be other 'lurkers' who do not engage with you.

Other questions you need to consider when you are marketing your event are:

  • Is this activity or event in an open or closed environment? Do I need to target my marketing to specific people or use the Internet to spread as far and as wide as I can?
  • What networks do I need to develop and what communities do I need to access in order to market my event/activity?
  • How can I leverage or make the most of the serendipitous nature of the Internet?
  • Will the event/activity/project be free or does it have a cost involved?
  • What tools shall I use - free or proprietary tools?
    • Will the speakers/participants incur a cost?
  • How will I support people to access the technology before the event/activity?
  • How can I market my event to and support people who have minimal access to computers and the Internet?
    • Is there a place for integrating the cell phone?
    • How can I put information online in a format that can be printed cheaply for people who have limited Internet access.

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Web Conferencing

1. Attend a Twitter meeting. Twitter is a great tool for developing synchronous networks, accessing serendipitous events and disseminating information.

There are a number of weekly meetings that are held on Twitter that bring people together to discuss a topic of interest. Here are a few suggestions for a meeting you wish to attend. The topic may not be of particular interest, but at least you see how a Twitter meeting works.

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1. Look at this presentation by Jane Hart: Some cool tools for a hot topic. Social learning 2010.
2. Read this wiki page Online tools for collaborationand Using Web 2.0 tools.
3. Read this article: 5 Ways to Orchestrate Serendipity by Rachel Happe, 2009.
4. Write a blog post. You may wish to answer these questions.

  • How do I make my event as inclusive as possible?
  • How will I market my event?
  • How will I engage "lurkers"?
  • How do I serve people with minimal Internet coverage or lack of hardware?
  • How do I manage financial costs?

September 19th Managing the event or activity

The digital environment allows us to work with people from many cultures, ethnicities and nationalities, with different languages, customs and social norms. This presents us with a number of challenges, not least how we communicate with people whose first language is not English, what we do to welcome people to our online group, and how we use use images and resources that may inadvertently perpetrate certain cultural and social norms that are inappropriate. Thus, it is vital that the online facilitator is culturally competent.

There are a number of other practical issues that will face us as online facilitators such as:

  • how do we deal with conflict - how do we manage a 'troll'?
  • how do we support people to participate?
  • how do we create an environment where people feel they can ask questions?
  • how do we providing technical support, especially at a distance?
  • what do we put in our contingency plan that will help us deal with technical problems, poor or over attendance, and other disruptions to the event or activity?

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1. Read the Wikipedia article Cultural Competence - Background.
2. Read this paper about the digital skills we need to be life-long learners in a culturally diverse online environment by S. van de Bunt-Kokhuis and M. Bolger(2009): Talent competences in the new eLearning generation.
3. Watch this recording in which Kate Timms-Dean talks about cultural competence in the online environment.

4. Read Stephen Thorpe's short book Enhancing Online Collaboration Manual, 2009.
5. Watch the recording of a talk given by Kate Timms-Dean about cultural competency in the online environment. Kate is a senior lecturer in the Treaty Education Training Unit (TETU) at Otago Polytechnic, Dunedin. Kate is about to submit her PhD on indigenous language revitalisation in Aotearoa New Zealand and Alba Scotland.
6. If you are interested in Second Life as a tool for online facilitation, watch this Elluminate recording of a talk entitled "Using virtual worlds such as Second Life for facilitating learning, project work and meetings" given by KerryJ.
7. Write a blog post about how you will be a culturally competent online facilitator. Here are some questions you may wish to consider.

  • What does it mean to be a culturally competent facilitator?
  • What does it mean to be an culturally competent facilitator in the online environment?
  • How will you work with people whose first language is not your own?
  • How will you welcome people of different cultures, nationalities and ethnicities into your online group?
  • How will you ensure the resources, images, communication tools and activities are culturally appropriate?
  • How will you make sure your facilitation is culturally competent?

October 10th Evaluating and reflecting on an event

Wine bloggers conference

Image courtesy of goodwineunder21

An important element of online facilitation is the evaluation of your event, project, meeting or learning activity both in terms of the outcomes of the event and your own performance. There is usually two parts to this process: self-assessment and reflection, and evaluation by participants. The results of your reflections and evaluation will act as a foundation for your planning of future activities. Questions you may wish to ask.

  • What went well, and what did not go so well?
  • What did the participants and the facilitator learn?
  • How was the event organised and promoted?
  • How adequate and relevant was the information about the event/activity?
  • Was technical support provided, and how adequate was it?
  • How relevant the meeting/activity/event for the audience and participants?
  • How was the event managed? How effective was the handling of disruptions?
  • Did all participants know where they were supposed to be and when?
  • How was the facilitation?
    • How was the stage set and participants welcomed, introductions made, aims explained?
    • Did the facilitator remain neutral and how did he deal with conflict or cultural differences?
    • How was the event concluded and outcomes summarised? What recordings and follow up materials were provided?
  • How should things be done in the future?

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1. Read this guide to survey design by SurveyMonkey: Smart Survey Design.
2. Bronwyn Hegarty has developed a framework that supports personal reflection. Read about the Hegarty Reflective Framework and Template and listen to the recording of an Elluminate presentation
3. Write a blog post about how you will evaluate your online facilitation.

  • How will you get feedback from participants?
  • How will you deal with criticism?
  • How will you make sure people feel safe when they give you their feedback?
  • How will you ensure you continue to improve your online facilitation skills?

3. Complete Assignment 2.

October 17th Preparing for the course mini conference

Clarity of plan -- an evolving concept.

Image courtesy of orangeacid

During this week you will focus on the event that you are facilitating as part of the course mini conference. You may facilitate this event by yourself or as part of a small group. The idea is for you to organise something for the conference, such as a guest speaker or a discussion panel through webconference; a discussion forum on a social networking platform; or assisting with the preparation and promotion of the mini conference generally. This will be your chance to facilitate real events online, and to experience the dimensions to facilitation online.

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1. Add your event name and details to the mini conference page.
2. Start a discussion thread for your event in the mini conference discussion page, and monitor discussion.
3. Post your plan details to your blog.

  • Identify a topic of interest expressed by participants in this course.
    • Create a title for the event.
    • Develop an aim for the event.
  • Arrange for a guest speaker, panel or other online activity.
  • Negotiate with the guest speaker/s, arrange times and locations.
  • Coordinate your session with other students in the course wiki.
  • Promote the event in your blog, on the course wiki and with your online and face-to-face contacts and networks
    • Develop a contact list
    • Create a flier
  • Describe what technical support services you will need to make use of
  • Develop a contingency plan for technical problems, poor or over attendance, and other disruptions
  • Indicate whether recording will be done and where it will be made available after the event
  • Indicate how you are going to evaluate your event

October 25th - November 4th Mini Conference

People creating their own learning... Now millions of people are able to easily build detailed accounts of their lives, developing rich online identities, made possible by free, web based social networking software. . The software automatically links people around the world who express similar interests – thus offering a network. With everyone in the network writing, linking, photographing, videoing.. creating.. their experiences, the people connected to the network learn from one another, swapping stories and resources... remixing stories and resources. Image CC By Leigh Blackall

Facilitate your online event in the mini conference.

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Facilitate your online event in the mini conference.

  • Respond to inquiries before and during the event.
  • Ensure you have understanding of the technology and carried out appropriate checks and set up.
  • Ensure your speaker/s is appropriately supported.
  • Prepare the welcome and introduction
  • Provide opportunities for audience participation
  • Handle technical issues during the event
  • Give a summary and conclusion.
  • Enact your contingency plan if there are technical problems, poor or over attendance, and other disruptions
  • Make the recording available to participants on your blog and on the course wiki.
  • Carry out an audience/participant evaluation.

November 7th Sum up of course and evaluation of mini event

4th of july fireworks by dcJohn

So, did we survive the course mini conference? More importantly, did we learn a thing or two about facilitating online and our responsibilities to this our online community, network, virtual team or class? This week we reflect on the experience and make note of the things that happened and what we learned from it all.

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1. Finish the course with a closing post with feedback about the course. Did you learn new and useful things? Was it challenging enough? What could have been better? What could you have done better. Did the course facilitator do a good job? How will you apply what you have learned? Who would you recommend to do this course next time?
2. Complete Assignment 3.


This course was originally developed by Leigh Blackall and Bronwyn Hegarty at the Educational Development Centre of Otago Polytechnic, Dunedin, New Zealand, drawing inspiration from the Introduction to Open Education course by David Wiley and Composing free and open online educational resources by Wikiversity Editors. Further development was carried out by Sarah Stewart in 2010 and 2011.
Facilitating Online 2010
In 2009 the course moved to Wikiversity. Thank you to Wikiversity for hosting us in 2009.
Facilitating Online 2008
Facilitating Online 2007