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Travel Operations

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Travelling gear       Image courtesy of jonrawlinson
Travelling gear

Image courtesy of jonrawlinson
Course Blog

Travel Agency Operations Course Blog

A travel agency is a business that sells travel related products and services, particularly package tours, to end-user customers on behalf of third party travel suppliers, such as airlines, hotels, tour companies, and cruise lines. In addition to dealing with ordinary tourists, most travel agents have a special department devoted to travel arrangements for business travellers, while some agencies specialise in commercial and business travellers. Some agencies also serve as general service agents for foreign travel companies in different countries Wikipedia: Travel_agency August 2007

Contents


This course is used in the following programme

Learning support

The following services are available for offering learning and assessment for this course:

Topics

Here is a list of learning objectives we believe are relevant to Travel Agency Operations. Clicking start on each objective will reveal a library of resources and a range of learning and assessment activities for each objective.

Process travel requirements using a computer reservation system

In this unit we will describe the process involved when using a computer reservations system.

Advise customers of regulatory requirements for international air travel

All of the regulartory processes required for the issuing of documents for international air travel.

Advise on and sell travel insurance

Sell, process and advise on foreign exchange

Process domestic and international accommodation

Process travel for land, water and air services

Prepare quotes and service fees including mark-ups using tour brochures and booking forms

Administration

Below is a page generator that will initiate templates for a new Learning Objective and its two sub pages called Resources and Activities. Please type the title of your learning objective in the box below





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