CIS2 Community Service Learning : SPRING 2009

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CIS2 Community Service Learning : SPRING 2009

I am really pleased that we will be partnering with The Tech Museum and the Global Fellows program at Santa Clara University.

  • The Tech Museum of Innovation
    There are a number of community service learning opportunities working directly with The Tech staff. Some projects are based in Second Life, the virtual 3D version of the The Tech Museum in San Jose. Most projects are online web research associated with new projects and exhibits being planned and developed for The Tech. You will provide information and commentary about the research topic that you are assigned. ...more about Second Life

  • Santa Clara University Global Fellows program
    There are also projects working with Santa Clara students who will be working with non-profit humanitarian organizations all over the world. You will be working with them to help them prepare for their summer assignments. This will require web research and some writing online. Have you been to countries these students will visit? Are you familiar with the language, customs or the locations? Any information that your can share will be greatly appreciated. [1] [2] [3] The Global Fellows will be working toward one or more of the U.N. Millennium Development Goals in their partner projects. - End Poverty and Hunger, Universal Education, Gender Equality, Child Health, Maternal Health, Combat HIV/AIDS, Environmental Sustainability, Global Partnership

To ensure that everyone finds a community service project that works for them, other options are available

  • Project Gutenberg
    Distributed Proofreaders provides a web-based method to ease the conversion of Public Domain books into e-books. By dividing the workload into individual pages, many volunteers can work on a book at the same time, which significantly speeds up the creation process.

  • If you volunteer in your community - school, church, non-profit organization, now and wish to continue that as your community service learning project, you are welcome to do that. You will need to provide information about the organization, a contact and a project that has some connection to the CIS2 course.

Read through all the information about the projects. Find one that you like and learn more about the specific activities for that project.

I'm sure there are going to be lots of questions, because these partnerships are new to all of us, as well as to you!

The community service learning projects provide a great opportunity to work in the community and learn new skills. By bringing this experience back to the course, we learn much more about how we can apply what we are learning in the classroom and in the community.

For SPRING 2009, the community partners we will be working with are

  • The Tech Museum - physical and virtual
  • Santa Clara University Global Fellowship program

Project Gutenberg

There are over 25,000 free books in the Project Gutenberg Online Book Catalog. The Project Gutenberg collection was produced by tens of thousands of volunteers. You can help. Distributed Proofreaders provides a web-based method to ease the conversion of Public Domain books into e-books. By dividing the workload into individual pages, many volunteers can work on a book at the same time, which significantly speeds up the creation process.

During proofreading, volunteers are presented with a scanned page image and the corresponding OCR text on a single web page. This allows the text to be easily compared to the image, proofread, and sent back to the site. A second volunteer is then presented with the first volunteer's work and the same page image, verifies and corrects the work as necessary, and submits it back to the site. The book then similarly progresses through two formatting rounds using the same web interface.

Once all the pages have completed these steps, a post-processor carefully assembles them into an e-book, optionally makes it available to interested parties for 'smooth reading', and submits it to the Project Gutenberg archive.

  • Register with the site as a volunteer.
  • Read the introductory email you receive and the Beginning Proofreader's FAQ.
  • Confirm your registration, sign in, choose a project, and try proofreading a page or two!
  • Track your own volunteer hours. There is no automated time or work tracking available.

Partner with Santa Clara University Global Fellows

About 40 Santa Clara University students are participating in the Global Fellowship program. During the summer of 2009, they will be working with their global partners. Many will live and work at their partner location. For some of these students, it will be their first opportunity to travel abroad and live in a different culture.

For the CIS2 Community Service Learning project, DeAnza CIS2 students will team up with the Santa Clara students to help with preparations for the summer Global Fellowship assignments.

  • review partner profiles for Santa Clara University Global Fellowship program
    SCU LSB Global Fellows - overview of assignments and partners by regions
  • create an account at:
    During signup there, please enter DeAnza under "Business or Institution" - this will indicate that you are part of the CIS2 course group.
    There is no cost to the volunteer.
  • connect with a Santa Clara Global Fellow student working on a project or in a location that interests you.
  • find web resources about the culture and travel arrangements for college-age students living and working at the Global Fellowship partner site. Work with your Santa Clara Global Fellow to help with preparations for the summer work assignment. This will be specific to the needs of the partner organization, geographic regions, local conditions, project assignment and direction from the Santa Clara Global Fellow.

Some preparation support may include

  • research and preparation of English teaching materials
  • identify free and open courses, textbooks, applications, media, and other web resources that can be accessed by the partner organization to continue and expand their work
  • translations of information in English and the language of the partner organization or geographic region
  • cultural references to help prepare the GF for living near the partner organization
  • background information about the partner organization, their work, the work of other organization in the same location, the work of the organization in other locations - eg. YWCA in Ethiopia and other countries in Africa
  • side trips for GF - week-ends, before / after partner organization assignment
  • local events - festivals

project activities

  • Google maps
  • podcast instructions
  • blogging instructions - text, images, audio, video
  • communication - images, internet, phone, transportation
  • cultural research - background, customs, resources for travelers and short-time residents
  • training and support materials - English language, nutrition, health, parenting, community mobilizing

Networking Website for Global Fellows: Global Fellows Network

Morgan, Kelsey

The goal of this project is to connect past, present, and future global fellows by providing an online space for individuals to ask questions, raise concerns, and share their inspiring stories with one another. *There would be a link from the Tech Museum;s homepage to the main page of the Global Fellows Network. Main Page: -Interactive map of the world. (with links on the countries to the global fellows who worked with organizations in the specific country.) -There would be also be a search bar where users could search for specific fellows or programs. -Also, there would be a space for discussion groups. -ie. Safety While Traveling; discussion group, Food to eat in India;ン discussion group Specific Country Pages -After clicking on the link on the main page’s interactive map, users would be connected to a page consisting of all fellows that worked in that country. -The user can select from that list, specific individuals and access their personal page. Personal Fellow Page -Each person will be able to upload a profile picture and distinct quotation about their experience as the header of their page. -Within the page there will be tabs for photos, their personal stories about their global fellowship experience, and a way to contact them.


Patrick, Brady

Brady and I plan to collect reports from the UN Millennium Development on Tanzania in order to gain and share this information with others. Assistance we could use: How to set up a wiki site to post the information we find online.

Global Fellowship and its success on SCU’s promotional packages


I transferred to Santa Clara University as a business student two years ago. There were many important factors I was considering before deciding to attend SCU. Being part of a good business program was certainly important; however, community involvement was important as well. The fact that Santa Clara University motivates students and provides the environment for students to get involved in the local and international community was one of the reasons why I decided to enroll. I do not doubt that community involvement locally and internationally- is important to must students who realize the impact of globalization in their lives and careers. Furthermore, through the Global Fellowship program students get to learn about other cultures and the organizational structure in their societies. For this reason, I propose we put information about the Global Fellowship and its success on SCU’s promotional packages. Prospective students will find this program a unique opportunity for them to get exposes and gain some practical skills for live after graduation. Those who find value in this program will become part of it and support it in many ways, thus making it grow. Information on brochures and the website are a good start. It does not have to be something very elaborate as having pictures of the different countries will certainly capture people’s attention. In addition, a few sentences that talk about the value in the program will be sufficient. For more information they could go onto the website and find specific information about the countries and the organizations we work with.

Internet availability


Documenting internet availability throughout the countries that the global fellows will be working in. How many connections are there in each country? In each city? Are some areas more connected than others (i.e. Rural vs. Urban)? How much do internet connections cost? Also, how fast on average are internet connections? These are some important questions to answer because it will tell us how business plans in each country can be adapted to use their internet in the best way. Some help would be greatly appreciated. Perhaps two or three students could help with the research and final presentation.

Environmental sustainability & Indonesian Institute for Energy Economics

Bea, Ali

The seventh UN Millennium Goal is to ensure environmental sustainability. They have aims to “integrate the principles of sustainable development into country policies and program and reverse the loss of environmental resources.” Working with the Indonesian Institute for Energy Economics we hope to learn more about how to develop and raise public awareness through conveying the importance of energy resource management. Collecting information on how to lead a more sustainable existence is an important aim of the IIEE. According to the 2008 Millennium Development Goals Report, the emissions of carbon dioxide in South East Asia tripled between 1990 and 2005. The emissions of carbon dioxide went from 0.4 millions of metric tons to 0.12 billions of metric tons.

This UN Millennium goal has other aims such as reducing biodiversity loss by conserving land, and slowing down deforestation. Another important aspect of this goal is sustainable access to safe drinking water. If any facets of these goals are met the overall well being and improvement of lives will increase.

Since Indonesia is more susceptible to the effects of climate change due to their location and their populations limited capacity to adapt to the consequences, we will be collecting various reports about the environmental sustainability in Indonesia. Indonesia has extreme weather conditions, which directly affect the environment around them. Immediate action is needed to contain rising greenhouse gas emissions and ozone-depleting substances is also helping to mitigate climate change.

Building awareness of global warming is necessary in order to understand the most efficient sustainable practices. In order to reach our audience in the most effective manner, video and blogs will be used and maintained on a daily basis. While we are in the United States we will be collecting data and information on Indonesia’s sustainable efforts and reporting about them through a blog on the Global Fellow’s site. Through the wiki we will be able to get feedback, information and input from others. While we are in Jakarta, the videos will be used to show first hand what was experienced. Our blogs will be used to support our footage and discuss more in detail about their efforts of environmental sustainability. The combination of raw footage and continuously updated blogs can really help bring the awareness that is needed to benefit the seventh UN Millennium Goal.

We do not need assistance with creating and upholding our blog, but we would like to have other student’s input and thoughts about our findings.

Video blogs


For my online group project I found my inspiration from a show on the travel channel called “5 Takes.” The show aired a few years ago and chronicled the experiences of five travel journalists as they backpacked around the world, worked at different jobs, and met new people. The five travel journalists all kept online video blogs of their experiences as well as online journals. Since the shows ending I have yet to find such video blogs on the internet containing the experiences of other travelers. I would like to record my experiences on an online journal and an online video podcast and/or blog. I will speak about the different people I meet and the tasks that I am doing at the Turkish Cultural Foundation. I feel that such an interactive log of my experiences can give others a more reflective snapshot of my time in Istanbul. (LTA: possibly using other’s footage until in country to provide “proof of concept” and get grade during quarter.)

Examining the role of NGO’s in Ethiopia


The Young Women’s Christian Organization was once one of the most influential NGO’s in Ethiopia, and is the oldest and largest multi-cultural women’s organizations in the world. However, the 22 year long hiatus of the organization, that was brought on by the communist “Derg” regime, forced the organization to regroup and begin a new in 1999 along with hundreds of other NGO’s in Ethiopia. With this story in mind, I would like to research the role that NGO’s currently play in Ethiopian society, and how they have been able to grow since being “thrown out” of the country for two decades. Also I’d like to examine the relationship between NGO’s and the contemporary Ethiopian government, and discuss what sort of steps can be made to improve the relationship between the two.

I’d like to gather this research, and present it in an easy to read/access format for the general public, most likely a PowerPoint presentation (depending on the amount of information gathered). This will be posted on a website created for the topic of NGO’s in Ethiopia, listing an abstract with the PowerPoint as an attachment.

Help needed: Assistance with the research: Assistance in creating the website to post the abstract/ attached PowerPoint.

UNESCO website


For my online project, I would like to create a website about UNESCO. Ultimately, I want this website to consist of four parts. One part will involve general information about the organization. This will include goals, mission statement, objectives and history. One part will have their current events such as the projects and programs that they have recently implemented. One part will involve setting up an interactive blog (or chat room) where other fellows can comment about what UNESCO is doing and how they feel it will affect its goals. I will pick a particular plan or goal that UNESCO has set for itself and that will serve as prompt for others to share their thoughts. The last part will consist of a blog where I can document all my involvement with UNESCO. It will start with my SCU proposal and continue through my summer in Paris. I hope to share my inner most workings with this organization and help document my progress. For this project, I will need someone to help me create and organize the website. Also, I will assistance help setting up the blogging and chat room elements of the site.

Consumption habits of other communities around the world

Sean, Mark

Mark and I for our online project have thought about creating some kind of Internet resources where Global Fellows may access and submit information about the local communities that they are working in. Specifically, our site will be a place that exemplifies the consumption habits of other communities around the world. We have not solidified exactly what kind of information would be submitted, but there are models that can determine your or a communities carbon footprint. This could be an interesting way to draw parallels between the living habits of people around the world compared to say affluent countries like America. Another idea is to have student have a place to submit sustainable practices that the communities that they are working with take. This would be directed at more rural communities however.

Global Fellows web site

Allison, Jada

Our idea for the online project is to create a website that would include four main links. Two of the links would include: 1) A blogging section and 2) Descriptions of the various places around the world.

The blogging section would be divided up by the different places where the global fellows are interning. Under each place there would be a blog where the interns could contribute photos, videos, or descriptions of how their experience is going. Everyday new entries would be entered onto the blog, and would create a collection of experiences.

The next link would be a description of the places where the interns are in the world. There would be a globe and you can put the curser over a part in the world and the country would be highlighted and you can then click on it. Once clicked, there would be a description of the place where the global fellow is working.

We will need help creating this website, and basically getting all of the technology to work.

Drishtee map

Sadie, William, Willette

We plan to make a Google Map of the various locations that Drishtee operates in. If this is not acceptable, we would like to make a display featuring the issues Drishtee works on.

Non-profit leadership training


After meeting with a student from Stanford University who went to the Aarti Home in India last summer, she explained that Sandhya the founder of the Vijay foundation needs better trained staff members who can independently take more initiative in helping with operations and the expansion of the Aarti home. In working with Joy, the Stanford student, I plan on helping her implement some of the workshops she has proposed to provide the staff with more tools and resources to work in a non-profit organization. The workshops will include lessons on how to find and write grants; develop financial goals, projections and budgets; use basic computer software like Microsoft office; and how to market outreach events to help with some of India’s social issues, including gender inequality.

For my online project, I want to provide either a wiki or training room in Second Life that provides online websites, power point tutorials, and worksheets that are electronic resources for the workshops stated above, as well as resources for anyone working in or trying to start a non-profit organization. For example, I will create a Power Point tutorial on how to write a grant proposal, as well as provide a list of online databases where you can start your search for companies and organizations giving grants that may apply to your certain non-profit objectives. I want to post recent news in the non-profit world, maybe profiling successful non-profit organizations and how they got to where they are, etc.

I’m not familiar with wikis or Second Life, so I am not sure which mode is better to present such information, but I would enjoy some consulting on this—maybe from the De Anza students. And if I make a training room, getting some help starting it up would be helpful, as I don’t know how to use Second Life.

Learning about the World through Movement, Expression, and Action


UN Development Millennium Goals Collection of Data for Impact on UN Development Millennium

Goals for the position proposal of teaching of Arts/Drama/and Sport: Learning about the World through Movement, Expression, and Action. The attached proposal is a rough outline of the aspirations I hope to teach while at the orphanage during my time in India. Some aspects of the class are more detailed than others. However, the general idea should be made through a brief overview of the project. I tried to incorporate the reasoning behind the lessons, thus making it easier for the reader to collaborate what could be taken out of such lessons (like empowerment, health care, etc). I will need the reader to be able to identify what UN Millennium Goals this proposal reaches, as well as research links that will allow me to assess how these lessons will impact Millennium goals, as well as add insight as to further develop these programs.

...More information to follow

Friends of African Village Libraries (FAVL)


I propose collecting various reports about the UN Millennium Development Goals (MDGs) which are relevant to my summer placement. As I will be in Tanzania with Friends of African Village Libraries (FAVL), I propose researching the Millennium Development Goals 2 and 3, on universal education and gender equality. The issues associated with education are addressed through the focus on literacy in my program's mission. Gender equality is directly affected as female empowerment is a key component of and rationale for the effort to increase literacy rates in sub-Saharan Africa. Therefore, it will be informative in regard to my placement this summer to examine what progress has been made toward reaching the Millennium Development Goals for universal education and gender equality in Tanzania and sub-Saharan Africa more broadly. I will compile various reports and studies on the two topics and synthesize my findings in a concise manner so they may be easily accessed by viewers of the site being created by San Jose Tech. I am passionate about this research in order to gain a deeper understanding of how my project is having a real impact on the fulfillment of the U.N. Millennium Development Goals (MDGs) and how I can be a part of that process."

Photo gallery


My Idea for the website project is to create some online photo journals of the different students fellowship experiences. These could include photos of where they are working, who they are working with, the local people they have meet and the places they have visited. The photos could also have little mini blogs with them that explain what the photo is and how this specific image represents the leadership experience. These could be on the website in the form of different albums, maybe organized by region or country. This would be great because I know when I was looking at the different opportunities Global Fellows offered, I would have loved to see pictures of the different experiences.




  • Open Textbooks - free
  • English language learning

Community Empowerment

  • Community mobilizers handbook

The Tech Virtual Museum

Volunteer Job Descriptions

To be comprised of at least 12 hours, from 04/20/09 - 05/17/09

1. Grant Writing Researcher

Supervised by: Carlos Camargo
Open opportunities: 2
Prerequisites: Requires skill in conducting internet searches and rapidly locating useful information. Ability to summarize a wide array of information into a reliable report.

Job description: Assist grant writing at museum by providing background on needs, demographics, historic and current trends and factors. Locate existing projects that serve similar needs and report on their size, scope, institutions and funders.

Deliverables: Locate approximately 20 articles on topics as assigned. Report on articles with 3 sentence summaries and prepare a hyperlinked page. Obtain background on projects and institutions as needed.

2. Survey Researcher

Supervised by: Carlos Camargo
Open opportunities: 2
Prerequisites: Prior experience with survey research. Understanding of basics of survey methods and institutional goals of educational museums.

Job description: Assist in drafting a survey of audiences locally or online as required. Develop questions that accurately obtain needed data. Determine a means to reach defined audience and conduct survey if time allows.

Deliverables: At least 1 completed survey with summary paper of results. Compile data and add to existing and developing projects or data sets.

3. Demographics and Marketing Analyst

Supervised by: Carlos Camargo
Open opportunities: 2
Prerequisites: Ability to rapidly use Google Maps online software. Ability to locate and rapidly sort and compare information. Ability to analyze geographic reach of programs.

Job description: Create a visual depiction of participating schools, students, and other types of audience members using online software. Arrange existing data for visualization and planning as needed. Use US census or other available data to enhance visualizations. Develop plans to reach untargeted areas as time allows.

Deliverables: Illustrate the geographic distribution of at least 1 audience group using Google Maps. Prepare descriptive summaries of populated areas which illustrate demographics and compare to coverage of current marketing efforts.

4. Exhibit Design Reviewer

Supervised by: Bob Ketner
Open opportunities: 8
Prerequisites: Ability to provide constructive feedback to interactive museum exhibit designers. Ability to use web feedback mechanisms. Knowledge of design and experience in science and technology centers extremely helpful. Knowledge and experience in Second Life program ideal and preferred.

Job description: Use The Tech Virtual platform to give constructive feedback for active exhibit design concepts. Use comments feature to point out good aspects, confusing aspects, or recommend additional resources. Ask questions for clarification where needed. Encourage designer to progress in clarity and specificity in the design process. Attendance of virtual meetings extremely helpful but not required.

Deliverables: Comment on all active projects in The Tech Virtual and Program for the Future entries. Draft brief report on current projects with your analysis and notes of any interactions. Join an existing project and contribute material if aligned with your course of study and interests.

5. Virtual Museum Docent

Supervised by: Bob Ketner
Open opportunities: 4 or more
Prerequisites: Experienced user of Second Life software required. Knowledge of virtual museum projects and The Tech Virtual platform required. Patience for leading others and enthusiasm for the subject required.

Job description: Use the Second Life virtual world environment to lead users through a tour of the virtual museum and answer questions as needed. Encourage greater participation in The Tech Virtual program and explain pathways to doing so. Add users to the group and give them URL's for signup and followup.

Deliverables: Lead 4 or more :20 - :30 minute tours of The Tech Virtual museum in Second Life. Draft a brief report on the feedback obtained from visitors, with notes and observations about the interactions.

6. Topical Researcher

Supervised by: Bob Ketner
Open opportunities: 8
Prerequisites: Requires skill in conducting internet searches and rapidly locating useful information. Ability to locate relevant material from web searches and identify relevant and helpful content. Ability to summarize a wide array of information into reliable report.

Job description: Obtain resources to guide and inspire educational museum exhibit designers in a chosen field. Use online searches to locate, condense, and hyperlink to precise information to support the creation of museum content. Compose orientation pages for topics as formatted on previous Tech Virtual pages.

Deliverables: Draft at least 1 page describing an exhibition theme (if available) or at least 1 subtopic as organize on The Tech Virtual platform. Deliver page in the form of 1 hyperlinked document of organized resources.

7. Market Researcher - Museum activity

Supervised by: Bob Ketner
Open opportunities: 4
Prerequisites: Requires skill in conducting internet searches and rapidly locating useful information. Ability to locate relevant material from web searches and identify relevant and helpful content. Ability to summarize a wide array of information into reliable report.

Job description: Conduct online research to assist The Tech Virtual project in profiling museum activity worldwide. Obtain pertinent information related to 1. museum efforts to create online museum exhibits 2. topical focus of specific museums and planned expansions 3. market trends in museum attendance 4. staff contacts in museum organizations 5. businesses serving the museum exhibit design and fabrication market (US and/or international).

Deliverables: Draft a comprehensive report detailing the activities of museums in at least 1 of the topic areas above. Deliver the report in a page including hyperlinks and summaries with market analysis.

8. Virtual Design Instructor (Second Life)

Supervised by: Bob Ketner
Open opportunities: 4
Prerequisites: Teaching ability, high level of proficiency in Second Life building and scripting tools, patience with technical as well as group challenges, leadership of small groups. Previous experience leading group activities required. Design or engineering experience required.

Job description: Conduct 4-6 design workshops inside the Second Life virtual world. Allot 3 hours preparation and 1 hour for class itself. Choose from 20+ pre-existing 1 hour class outlines or develop your own.

Deliverables: Complete instruction of 6 courses. Provide a documentation and feedback report about your approach and environmental factors you encountered.

9. Exhibit Designer

Supervised by: Bob Ketner
Open opportunities: no maximum
Prerequisites: Creative thinking required. Familiarity with the concept of an interactive science and technology museum required. Ability to create a new interactive flow that is based on a distinct topic. Expert knowledge of some field of expertise helpful (but not required). Ability to use Second Life virtual world ideal and preferred.

Job description: Use any tools and methods you are familiar with to generate an interpretation of subject matter as an interactive museum exhibit. Attend virtual meetings to obtain feedback on your work. Revise and improve your concept. "Pitch" your idea at design workshops and provide rationale for elements used. Build a 3D interactive to the level of your capacity or team up with others to complete your design.

Deliverables: At least 1 well considered exhibit concept outlined as a "project" on The Tech Virtual platform. Project materials should include design outline, sketches, interaction flowchart, and (ideally) a 3D representation.

Community Service Learning details

Organization - name, web site link:

Volunteer information, help contact:

  • Bob Ketner, Virtual Community Manager ( / individual jobs may have other managers

Brief outline of the organization, its mission:

  • Funded by a grant from the Gordon and Betty Moore Foundation, The Tech Virtual is a project to bring the advantages of an open source methodology to the creation of museum content. Using a membership-based web platform in conjunction with collaborative virtual worlds for prototyping, the project seeks to reduce the development time and cost of museum content creation while increasing the quality and number of ideas for curators to draw from.

How did you select this project?:

  • To be answered by volunteer.

Who benefits from the work of this organization?

  • Participating museum content creators benefit from the project by being able to harness the creative abilities of a large pool of developers.This enables museums, which are historically location-specific, civic funded institutions, to collaborate with their peers in a way never before possible.

What service will you be providing?

  • Unique per job descriptions above.

Is training or preparation necessary / available?

  • The Tech Virtual offers at least 2 hours of online meetings and 2 hours of online workshops per week to orient, train, and develop content.

How does the organization and the community service learning experience addressing your interests or concerns for society?

  • To be answered by volunteer.

How does this community service learning work relate to the course?

  • To be answered by volunteer.

Getting started as a volunteer for The Tech Virtual Museum projects

  1. Enter yourself as a Tech Museum volunteer at
    Under the "Referral" field, please enter "The Tech Virtual".
    A mandatory background screening will be conducted by The Tech volunteer department at no cost to the volunteer.

  2. Create an account at:
    During signup there, please enter DeAnza under "Business or Institution" - this will indicate that you are part of the CIS2 course group.
    There is no cost to the volunteer.

  3. Create an account at:
    This may not be required for your project assignment, but it is a place where The Tech conducts online meetings, so for full participation it is encouraged.
    There is no cost to the volunteer.


Bob Ketner
Virtual Community Manager, The Tech Virtual

The Tech Museum of Innovation
San Jose, CA, USA

1 408-667-5949 cell
1 408-795-6267 desk