Computer Basics/Operation and Maintenance/Simple hardware faults
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Computer Basics
Basic skills and knowledge to use a computer in the workplace or at home.
An OP Online course from the National Certificate in Computing (Level 2) programme.
| Computer Basics | |
|---|---|
| Operation and Maintenance | Introduction | Connecting computer components | Start up and shut down | Cleaning and maintenance | Simple hardware faults | Key points | Assessment |
Simple hardware faults
Sometimes things go wrong, the computer freezes, the monitor goes blank, there is no sound, or lights are flashing. You can use basic trouble-shooting techniques to try and solve the problem.
The following useful tips come from the GCFLearnFree.org online tutorial which you will look at in the Activity below:
- Always check the cables and connections first.
- Isolate the problem - try to determine exactly what is causing the problem.
- Take a note (or screen capture) of any error messages, this will be handy should you need to get additional help for the problem.
- Keep a note of the steps you take to solve the problem. This makes sure you don't repeat steps and will be very handy if you need someones help.
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Please note: the following tutorial will open in a new window/tab. When you have finished the tutorial, simply close the window/tab and you'll return to this page.
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