Community Services/Organisational Requirements
|Topics||Community Services Overview | Client and Community Interaction | Organisational Requirements | Working with the Community|
- 1 Organisational Requirements Cluster (consists of 5 units)
- 2 Media
- 3 Media
- 4 Reflection
- 5 Reading
- 6 Reading
- 7 Media
- 8 Reading
Organisational Requirements Cluster (consists of 5 units)
Remember Unit Outlines are available from your teacher.
CHCCS411A Work effectively in the community sector
This unit of competency describes the skills and knowledge required to work effectively in a community work or service delivery setting with communities, clients, carers, staff, visitors, suppliers and others to meet established work requirements.
Circle of Influence / Circle of Concern - Where is Your Energy?
Click and watch the video How To Take Back Control Of Your Life. Then think about where your energy and focus is located.
Circle of concern thoughts centre on if only:
- If only I had a more patient spouse...
- If only I had better employees/ co-workers...
- If only I had a boss who was not so demanding...
- If only I could have a big house...
The implications are that due to circumstances you do not currently have these things, but that if you did you would be happy. The problem is that you will continue to wait for them to happen to you.
Circle of influence thoughts centre on can and will:
- I can be more patient...
- I can be a better employee...
- I can be more wise...
- I will buy a bigger house...
The implication is that you can and will take action to achieve these things.
CHCORG303A Participate effectively in the work environment
HLTOHS300A Contribute to OH&S processes
CHCADMIN305D Work within the administration protocols of the organisation
This unit describes the knowledge and skills required to work within an organisation’s administration protocols in both community and government settings.
HLTHIR403B Work effectively with culturally diverse clients and co workers
Written Questions: Cluster 1 Written Questions (pdf)
Case Study: Cluster 1 Case Study (pdf)
Regionally Developed: Cluster 1 Problem Based Learning (pdf)