Community Services/Organisational Requirements

 

Organisational Requirements Cluster (consists of 5 units)

Remember Unit Outlines are available from your teacher.

CHCCS411A Work effectively in the community sector

This unit of competency describes the skills and knowledge required to work effectively in a community work or service delivery setting with communities, clients, carers, staff, visitors, suppliers and others to meet established work requirements.

Media

Click the link below to the video on Enneagram Styles.  Watch it and than find out which 9 leadership styles you have. You will need to search Enneagram Styles.

 Enneagram Styles Video

Media

Below is a link to the video about the Myers-Briggs Type indicators (MBTI).  After you have watched this video: Research what personality preference you are Post on your page or email me your thoughts Research the main points and post on your page

 

MBTI Video

Circle of Influence / Circle of Concern - Where is Your Energy?

Click and watch the video How To Take Back Control Of Your Life.  Then think about where your energy and focus is located.

Circle of concern thoughts centre on if only:

1. If only I had a more patient spouse...
2. If only I had better employees/ co-workers...
3. If only I had a boss who was not so demanding...
4. If only I could have a big house...

The implications are that due to circumstances you do not currently have these things, but that if you did you would be happy. The problem is that you will continue to wait for them to happen to you.

Circle of influence thoughts centre on can and will:

1. I can be more patient...
2. I can be a better employee...
3. I can be more wise...
4. I will buy a bigger house...

The implication is that you can and will take action to achieve these things. 

Reflection

Ask your teacher for the Reflect on own practice handout and read. You can also download it from Assure Programs where you can access the file Giving and Receiving Feedback and Turning Criticism into Constructive Feedback.pdf

CHCORG303A Participate effectively in the work environment

Reading

This unit describes the knowledge and skills required to work effectively as an individual and in work groups to contribute to achievement of organisation objectives. Ask your teacher for the support reading material relating to this unit, then read and complete the activities.

HLTOHS300A Contribute to OH&S processes

Reading

This unit specifies the workplace performance required by an employee to contribute to OHS processes where there is responsibility for own work outputs and possibly limited responsibility for the work output of others. Ask your teacher for the support reading material relating to this unit, then read and complete the activities.

CHCADMIN305D Work within the administration protocols of the organisation

This unit describes the knowledge and skills required to work within an organisation’s administration protocols in both community and government settings.

Media

Loan the DVD 'General Office Skills 1 and 2' by Kurt Breitenmoser from the Polytechnic Library.  After you have watched them, ask your teacher for Worksheets 1 and 2, and then answer the questions.

HLTHIR403B Work effectively with culturally diverse clients and co workers

Reading

This unit deals with the cultural and linguistic awareness required for effective communication and cooperation with persons of diverse cultures and linguistic needs. Ask your teacher for the support reading material relating to this unit, then read and complete activities.

Assessment

Written Questions:  Cluster 1 Written Questions (pdf)

Case Study:  Cluster 1 Case Study (pdf)

Regionally Developed:  Cluster 1 Problem Based Learning (pdf)