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  • Greater productivity
  • Increased innovation behaviour and 'stickiness'
  • Reduced barriers to participation due to fears of loss-of-face
  • Lower resistance to change
  • Reduce the time for access information
  • Increased staff loyalty and retention
  • Increased digital literacy
  • Increased effectiveness of professional development programmes
  • Increased emotional engagement between management, employees and customers
  • Enable continuous improvement and team-bonding
  • Increase ease and use of virtual teams
  • Create a knowledge network
  • Create a continuous learning organization
  • Foster a lifelong learning culture
  • Training linked to implementation and better integrated with organization strategic plan