3-Os/Case Studies

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Case Studies

(Comment.gif: Gurmit - let's see about compiling case studies from industry, using online collaboration, training, mentoring apprroaches. - Randy Fisher 17:18, 22 September 2010 (UTC))


Sun Microsystems

  • After a 1-week training workshop, a new sales hire took 15 months to reach their quota of US$5 Mln/year. - case study by Jay Cross.
  • Design: A revised sales training program was developed incorporating an e-learning course PLUS a 1-week case study workshop AND followed by ongoing coaching to improve performance.
  • Approach: This application of the 3-Os model allowed for all conceptualizations of learning: try, interact, access, network, perform, create and learning styles and mechanisms to flourish for different kinds of adults, rather than simply the behaviouralist objectivist didactic training approach.
  • Results: The cohort of sales hires who participated in this approach (using the 3-0s Learning Model) achieved their sales quotas in 6 months vs. 15 months.
    • Return on Investment (ROI) by Adopting 3 O's Model of Learning:
    • trained 1,440 new sales hires per year
    • reduced training requirements by 9 months
    • sales people able to achieve individual quota of US$5M each
    • incremental revenue = $3.5 trillion.

(See Jay Cross' slides here on SlideShare)

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Continuous Professional Distance Education for Health Professionals (HIV/AIDS)

This action research pilot project explores the potential of the 3-Os learning model. Details of the research proposal can be found at:

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Global Curriculum Development for Educators (using WikiEducator as a technology backbone/platform)

WikiEducator's innovative and highly-scalable Learning4Content e-learning model (which has trained 3,500+ educators from 110+ countries in wiki skills over 18 months). In the process, WikiEducator has become a top 100,000 website with 12,000 users around the globe. (Alexa.com} In October 2009, it recorded 10.5 million hits.

Community Media / Community Radio Community of Practice

LearnShare HIV AIDS (for Community Media & Health Professionals)

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HeyWire8 Think Tank, New Zealand

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OER New Zealand

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Improving the dissemination and implementation of research

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Natural Resources Canada Resources Wiki

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Ensuring Relevant Content for Learners, Conference Attendees

Public Health Association of BC, 2010

  • Challenge: Obtain real-time information regarding learners' interests, and ensure up-to-date, relevant content.
  • Process:
  • Used a wiki as a tool before their summer school / conference, and as a followup to it (summer school). Create online opportunities to meet other students, learn their interests and target education / curricula to the learners
  • Learners put up their profile, pictures, shared interests as well as all conference materials and different links to different websites. Chats going with other learners before conference
  • Results: Allowed conference organizers to customize content, and target to learners' interests - before and during the conference.
  • Feedback: "I thought it was a really cool use of technology. It was a very interactive workshop." - a conference participant from the federal government.

Business Plan Development

Real Property Institute of Canada, CANADA, 2010

  • Challenge: To engage stakeholders to develop a 5-year 'evergreening' business plan, and ensure alignment with a renewed strategic vision, mission and mandate.
  • Process: Using an OD/change strategy and virtual / online collaboration and engagement process to support and mobilize stakeholders.
  • Results: In development (completion: August 2010)

Policy Development, Review & Recommendations

Health Canada Working Group, CANADA, 2010

  • Challenge: Rapid social media (wiki) development/deployment and facilitation of an inclusive and participatory pan-Canadian multi-stakeholder comment process for qualitative inputs to the final report of a Health Canada Working Group.
  • Process: Identified and gathered business requirements; surveyed and engaged stakeholders; used iterative, rapid prototyping to align and design synchronous and asynchronous workflows; developed learning and navigation tutorials; and provided facilitation and 7/24 technical support for a secure ICT/wiki deployment, use and adoption.
  • Results: Thirty-five (35) diverse stakeholders from across Canada (i.e., across domains, geography and time zones) provided 90 comments in seven days. A second round of comments were included. The comments were incorporated into the Final Report of a Health Canada Working Group.


By-law Development and Governance Review

Community College Consortium for Open Education Resources (CCCOER)

  • Challenge:
  • Process:
  • Results:

Links & Resources

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