VirtualMV/Internet and Web/User Expectations
|Internet and Web|
|Theory||Introduction | What is HTML? | Client Server ecosystem | Glossary | History and Future | How the Internet works | Types of Website | Markup Languages | Interactive Websites ||
|Web Tools||Web Browsers | Search Engines (SEO Optimization) | World Wide Web (Hypertext and Page) | Cookies | Email | Discussion Forums | FTP | (SSH, IRC)|
|Technologies||Connecting | Broadband | Mobile | Web Conferencing | Intranets, Extranets, Tunneling | Gateway Servers ||
|Issues||Security | Legal (Privacy, Confidentiality, Integrity) | Copyright and Fairdealing | Accessibility | Culture and Netiquette ||
|Web Site Development||Planning ( Types | For Mobile) | Development (Design Components | Graphic Design) | Programming | Hosting | Marketing and Promotion | Advertising | Business Intelligence | Monitoring and Maintenance (Performance Tuning)|
|Web Site Management||Roles | Management | User Expectations | Content Management | Site Maintenance | Policies and Guidelines | Promotion | Risk Management|
By the end of this page you will be able to:
Critical to any web site is that the site matches the expectations of users.
- One thing all users will have in common is the expectation of accurate, timely information.
- That expectation will need to be satisfied not merely the first time they visit the site, but every single time.
- One bad experience with inaccurate or out-of-date information and users will think twice about using your site again. At worst, they may seek compensation for receiving the wrong information.