VirtualMV/Internet and Web/User Expectation/Content
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Introduction
Critical to any web site is that the site matches the expectations of users.
- One thing all users will have in common is the expectation of accurate, timely information.
- That expectation will need to be satisfied not merely the first time they visit the site, but every single time.
- One bad experience with inaccurate or out-of-date information and users will think twice about using your site again. At worst, they may seek compensation for receiving the wrong information.