Talk:Hospitality Operations

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Thread title	Replies	Last modified
Suggestions for course topic	0	16:13, 28 June 2009
Topics in this course	0	16:30, 10 May 2009

Suggestions for course topic

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As you can see I have copied the accommodation section from Sales and Marketing here for future purposes. I have also made a list of some subject which we could cover in this course - Level 3. Please add to the list anything you think would be appropriate.

• Knowledge of the hospitality industry - Unit Standard ?
• Electronic marketing - local course
• Areas of business for hotels eg. weddings, conventions etc - local course of Unit Standard?
• Reservation systems - manual and computerised
• Front office?

• Reception Operations
• Reservations Services
• Hotel Work Environment
• Hospitality Industry
• Accommodation Services
• Hotel Safety and Security

Have talked with hospitality regarding students doing the unit standards and practical application towards a barista course - look promising.

In particular look at the new role of the concierge (hotel and airline)

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Hillarypjenkins (talk)‎13:23, 22 April 2009

Topics in this course

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This could be a good opportunity to introduce some operations management to the first year of the diploma.

eg. around hotels and all forms of accommodation

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Hillarypjenkins (talk)‎16:30, 10 May 2009