Sell, process and advise on foreign exchange

[Based on NZQA 3750]

Objective

• People credited with this unit standard are able to advise customers on foreign exchange, and sell and process foreign exchange.

• Library of Resources
• Learning Activities

This unit is used in the following courses

• Travel Operations

Advise customers on foreign exchange

• Customers are advised of methods of taking money overseas in terms of suitability to the journey being undertaken.

Range: must include but is not limited to - cash, travellers’ cheques, credit cards, bank drafts, transfer of funds, money cards.

• Customers are advised on procedures in the event of loss of cash, travellers’ cheques and credit cards in accordance with policy of suppliers.

Sell and process foreign exchange

• Customers’ requirements are confirmed and cost of foreign currency is calculated in accordance with current exchange rates.

Range: requirements may include but are not limited to - amounts, currencies, cash, travellers’ cheques, money cards.

• Foreign currency is ordered in accordance with customer requirements and enterprise procedures.

• The foreign currency received from suppliers is confirmed as being in accordance with that ordered.

• Foreign currency and related documentation is given and explained to customers in accordance with enterprise procedures.

Range: recording of travellers’ cheques, signing of travellers’ cheques, security of documentation.