Negotiation Skills

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  • Flip Charts
  • Manila Paper
  • LCD projector/Laptop

Icon objectives.jpg
By the end of the session the participant should be able to:
  • Explain the meaning of negotiation
  • Explore situations that require negotiations
  • Explain factors that enhance or hinder negotiations
  • State qualities of a good negotiator
  • Demonstrate the process of negotiation
  • Discuss the importance of negotiations

Course Content

Negotiation skills refer to the ability and willingess to discuss critical issues in a calm and open way so as to build consensus or agreement based on mutual understanding without taking advantage of either side. This provide a way out of difficulty situations.

Negotiation is at times hard and frustrating where one is being pressurised to do or take something against his/her will. The teacher should therefore inculcate among the learners the value and skills of negotiations as they deal with day to day issues and situations.

Process of Negotiation

  • Identify the issues of concern
  • Identify the parties involved
  • Presentation of ideas by concerned parties
  • Consensus building

Situations that require negotiation

  • Peer pressure
  • When in risky situations
  • Initiation into drugs
  • Negotiations in business
  • Negotiations for ones rights
  • When experiencing conflicts in relationships
  • Negotiations before and in a marriage
  • When faced with harmful traditional practices
  • etc

Importance of Negotiations

  • Enhances interpersonal relationships
  • Fosters co-existence
  • Enhances conflict resolutions
  • May lead to friendship formation and maintenance
  • Emhances empathy

Factors that enhance negotiation

  • Empathy
  • Self awareness
  • Calmness
  • Assertiveness
  • Readiness to compromise
  • Level of knowledge on subject matter
  • Effective communication
  • Readiness for a win win solution

Factors that hinder negotiation

  • Language barrier
  • A limited knowledge of the subject matter
  • Anger
  • Prejudice
  • Stereotypes on social, cultural, religious, gender etc
  • Biased arbitration
  • Socio-economic status
  • Lack of empathy
  • Age difference

Qualities of a good negotiator

  • Effective communicator
  • Assertive
  • Empathetic
  • Tolerant
  • Knowledgeable on the subject matter
  • Confident
  • Self Controlled
  • Patient
  • Neutral, etc

Course Lessons

  1. Process of Negotiation
  2. Situations that require Negotiations
  3. Importance of Negotiation
  4. Factors that enhance Negotiation
  5. Factors that hinder Negotiation
  6. Qualities of a good negotiator