Leading and Managing People/PMAN102/2016 Session3

Dear PMAN102 participants

Welcome to Session 3 on Conflict Resolution.

These instructions Published online for independent, self study learners (recommend 3 days). If you have just joined us, you will find copies of the instructions for the previous Sessions on the course site. You should have enough time to get up to speed with the basics to commence your learning journey.

Conflict Management

In this session you will learn that conflicts must be addressed quickly or they can fester and destroy morale. Learning to recognize the signs of conflicts and strategies to resolve them is key.

Resources

• Learning materials: Conflict Resolution
• Activities: syllabus

Need help?

Post your questions using WENotes or the Leading and Managing People forum. Remember to include the url of the page where you are having problems.

We hope you enjoy this.

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