Facilitating Online/Course Schedule2010

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This is the schedule for the course. On the whole, we will work on a weekly basis, however there will be some activities that span over a couple of weeks. We will be having a break from 27th September to 10th October which aligns with Otago Polytechnic semester dates and school holidays in New Zealand.

July 19th Introduction

Chat Room - A photo by [http://flickr.com/photos/iboy_daniel/77412822/ iBoy Daniel

We will spend this week orientating ourselves to the course, becoming familiar with the online technology and introducing ourselves to the rest of the course participants. For those of you who are new to this way of learning, the first few weeks may seem quite daunting. However, stick with it, network with others for support and help, and the rest of the course will flow on nicely.

Setting up your blog
During the course you will be expected to keep a reflective blog for your personal learning and to meet the requirements of Assignment One. There are a number of free blogging platforms available - this course recommends Blogger because it is very easy to use if you have never blogged before. However, there are other choices such as Wordpress, Typepad or Edublogs.

Joining Wikieducator
As part of the orientation to the course, we would like you to add your contact details including your blog address to the Course Wiki 'Participants' page.

Course meetings
We will have regular 'live' meetings (otherwise referred to as web conferencing or webinars) that will help us get to know each other better, build a learning network and/or community, and become more familiar with web conferencing tools. The days and times will vary from week to week to give everyone the opportunity to attend as many meetings as they can. We will also try to accommodate as many of our international colleagues as possible with regard to dates and times. We will record all meetings so if you miss one, you will be able to catch up with content.

  • You will be strongly encouraged to take it in turns to facilitate the live meetings. This will give you the opportunity to practice online facilitation and become familiar with the communication tools before the mini conference.
  • Our first few meetings will using Elluminate, which is a propitiatory web conferencing tool. This virtual classroom is open now so that you can go in, set up your computer and meet others to practice online communication. To access the Elluminate virtual classroom, please click on this link.
  • For further information about how to set up Elluminate and what to do when you get into the virtual classroom, please click here.

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Web Conferencing

Join the first course meeting in the Elluminate virtual meeting room on Thursday July 22nd 20.00 hours New Zealand ((World Clock), or Friday 23rd 08.00 hours NZ (World Clock)
  • During this first class meeting we will introduce ourselves, discuss the course, and discuss any issues that have cropped up so far.
  • We will be joined by participants of the 2009 course who will pass on tips on how to 'survive' 'Facilitating Online'.
  • Elluminate recording (Thursday) - you do need to be able to access Elluminate to be able to view this.
  • Elluminate recording (Friday)- sorry I have not had a chance to make this into an audio and video recording as well, but much of the information is replicated from the first meeting.

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Please try to complete the following tasks before the first course meeting.
1. Set up a blog for your weekly work and reflection in this course. If you already have a blog, you are welcome to use that so long as you can clearly indicate what posts are for this course.
2. Post to your blog a little bit about you and why you are joining in with the course.
3. Introduce yourself to the course by adding your blog's web address to Participants page.
4. Go to the blogs of the other participants, leave a comment to introduce yourself.
5. 'Follow' or 'subscribe to' the blogs of the other participants so you are kept updated every time they write a blog post.
6. Prepare your computer so you can attend the first of our regular meetings.

July 26th Setting the scene

Easy Internet Cafe in New York

Image courtesy of EDgAr.H

This week we would like you to think about what you want to achieve during this course - what is it you want to learn to facilitate? Are you a teacher wanting to know how to facilitate online teaching and learning? Or, do you work for a non-profit organisation wanting to know how to facilitate online communities and networks, or run information campaigns? It may be that you work for a business and would like to know how to facilitate online meetings or collaborative projects. This plan will act as a guide for your learning, and will also help us to tailor the content of this course to meet your needs.

Here are some ideas about online facilitation that you may wish to explore during this course:

  • Meetings
  • Events eg seminars, workshops or conferences
  • One to one meetings eg academic supervision or business coaching/mentoring
  • Long term (or short term) projects eg collaborative work
  • Teaching an online class
  • Presenting information to sell a service or business
  • Develop an online community or network
  • Run an online campaign

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Web Conferencing

Join the virtual class meeting in Elluminate to share your ideas and plans with other participants

Wednesday 28th July 2010

  • Elluminate recording - you do need to be able to access Elluminate to be able to view this.
  • Audio recording - useful for people who cannot download Elluminate. There is the occasional quiet time while people are thinking so just wait until people start talking again.
  • Video recording - this may take a while to download.

Thursday July 29th 2010

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1. Watch the video by Clive Shepherd called "Welcome to the virtual classroom". This video explains the difference between asynchronous and synchronous communication, and explains why and how you'd use online communication.
2. Join the 'Facilitating Online' Google email group.
3. Make a plan for what you want to learn and explore, and write it up (or present in another way eg mindmap, video recording) on your blog. Answer these questions.

  • What do you want to learn to facilitate?
  • What are you doing now in terms of online facilitation?
  • What would you like to achieve, change or do more of?
  • What do you need to do or make happen to achieve your goal?

August 2nd The 'who', 'what' and 'why' of online facilitation

Religious Colloquium of Marburg, anonymous, wood carving, 1557 By invitation of the Landgrave Philipp of Hesse, Luther and Zwingli came to Marburg in September of 1529. They were accompanied by some of their followers, Melanchthon being among these. They were to settle their dispute about communion, but were not successful.

It is important that we understand why we are using the online environment for communication, and how online communities and networks work before we launch into our adventures with online communication tools.

Why? The world is changing and the Internet allows people to communicate, collaborate, network and learn in a new and different way. As teachers, we have to understand that students are learning by connecting to their online network. The freedom that the Internet provides is allowing them to manage their own learning and take control of what, how and when they learn. Those of us who work for non-profit organisations need to realise the potential of the Internet to develop online communities and networks that can support each other, advocate and campaign for change. As for business people, we must understand how to connect online with our customers as well as effectively utilise online communication tools in these days of increased costs and budget squeeze.

What? Any number of things can be facilitated online from an email discussion list or bulletin board on Trade Me, to a real-time business meeting or Twitter campaign protesting a social issue.

Who? The 'who' can vary from a formal class enrolled at an educational institution, to a network of people loosely connected because of a common interest or goal. Or the 'who' may be a formal community of practice made up of people who have come together with a definite purpose in mind, such as a professional organisation or group with a special interest.

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Web Conferencing

Join the virtual class meeting in Elluminate on Friday 6th August 11am - 12pm New Zealand (World Clock). This session will be facilitated by course participants: Chris Woodhouse and Jillian Clarke.

Elluminate recording - you do need to be able to access Elluminate to be able to view this.
Audio recording - useful for people who cannot download Elluminate.
Video recording - this may take a while to download.

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1. Watch the video "Did you know 4.0" which will help you start to think about the 'grand scheme of things' and where you sit as an online facilitator.
2. Watch the video "Communities, networks and what sits in between" by Nancy White. Nancy is an extremely experienced online facilitator - it is worth taking time to browse her blog which contains lots of valuable resources for and about online facilitation.
3. Read "Building Online Communities" by Chromatic.
4. Watch the video Seven key skills of workshop facilitation by Jan Delmas, 2008. Thank you to Suzie Vesper for drawing my attention to this video. This video has a business focus in the face-to-face setting but is none-the-less relevant to us all in the online environment.

August 9th What is online facilitation?

Over the last two weeks we have thought about what and why we want to facilitate, but we haven't really talked about what online facilitation actually is. The definition of facilitation in the Oxford Dictionary is to 'make easy or easier'. As online facilitators, we need to think about how we make communication, learning, task management and use of technology 'easier' for the people we are working with. There are a number of models around that support us as we develop online facilitation skills. Nancy White begin_of_the_skype_highlighting end_of_the_skype_highlighting has suggested we think about ourselves as a 'community technology stewards'. Gilly Salmon has developed a 5 stage model of online moderation and Ed Hootstein refers to wearing four pairs of shoes. To be effective online facilitators, we also need to understand how online communication works. In order to do this, it helps to understand the 'rules' of online communication otherwise known as 'netiquette'.

Those of us who are teachers are further challenged to think about our practice, be it in the online or face-to-face environment - what is the difference between facilitating learning and the more traditional views of teaching? In other words, how do we facilitate learning compared to the traditional model of delivering content as the 'expert' to the learner who knows nothing? And how do we do this in the online environment?

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Web Conferencing

Join either one or both virtual class meetings in Elluminate. Monday's session be facilitated by Peter Brook and Carole McCulloch. Sharon Schindler and Carole McCulloch will be facilitating Saturday's session.

  • Monday 9th August 14.00 hours New Zealand time (World Clock). Sarah Stewart will be leading a discussion about online identity.
  • Saturday 14th August 10.00 hours New Zealand time (World Clock). Nancy White will be joining us to talk about her work. Nancy is known throughout the world for her knowledge and expertise in facilitating online. Nancy is a blogger, facilitator, international speaker and co-author of the book "Digital Habitus". Nancy's work has been the foundation of this course because of her generosity in sharing her materials in an open online environment, and being very open about the lessons she has learned as she has gone along in her blog. Please come to the session prepared with questions to ask Nancy.

Monday 9th August

Saturday 14th August - Nancy White

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1. Read "CoP Series No 10: Stewarding Technology for Community" by Nancy White, 2009.
2. Read Wearing Four Pairs of Shoes: The Roles of E-Learning Facilitators by Ed Hootstein, 2002.
3. Read the Gilly Salmon's 5 stages of moderation model, 2004. Gilly's work is based in education but the stages that she proposes for online engagement apply across the board. If you would rather watch/hear Gilly talk about her model, please go to her presentation "E-moderation strategies in educational contexts", 2009. NB: The term 'moderation' is interchangeable in our context with 'facilitation'.
4. Read "Netiquette" by Learn the Net, 2010.

August 16th Case studies

A base transceiver station (BTS) is a piece of equipment that facilitates wireless communication between user equipment (UE) and a network

Here are several case studies that illustrate aspects of online facilitation in a number of contexts.

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Web Conferencing

Join this week's course meeting in the Elluminate virtual meeting room here on Friday 20th August 12.00 hours New Zealand (World Clock). This session will be facilitated by Jane Field and Rayna Dickson. Bronwyn Hegarty Email will be supporting the class and session.

  • Greg Walker will be discussing how he facilitates online courses. Greg is an educational technology developer and distance education coordinator at the Leeward Community College, Hawaii, USA.
  • Elluminate Recording of Greg's session.
  • Audio recording

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Summarise your learning from the last three weeks in your blog. You may wish to consider some or all of these questions.

  • What is online facilitation?
  • What skills do you need as an online facilitator?
  • How does a facilitator build an online community or network?
  • What are the key things to remember when facilitating an event, meeting or education course, especially when working with people who are new to online technology?
  • What is the difference between teaching and facilitation?
  • What is netiquette?

August 23rd The idea

A meeting taking place in Khammouane Province of Laos, March 2006, as part of the Lao Extension Approach. Meeting is being held in village temple, participants are farmers. Who do YOU think the facilitator is in this picture?

We have identified what online facilitation is and looked at several models for how we can do it. We have also looked at a couple of examples of how online facilitation works in education, business and non-profit organisations. Over the next few weeks we will be focus more closely on the intricacies of online facilitation and 'play' with some communication tools.

Once you know what you want to facilitate there are several issues you need to think about.

  • What is the most appropriate approach to the event, project or discussion? Synchronous or asynchronous?
  • What are the barriers to your facilitation and what are the enablers? For example, do the participants have access to the Internet bandwidth that will support your event, project or learning activity?
  • What communication tools will be most appropriate? How will you ensure your participants will have access to the tools?
  • What technical skills will you need as facilitator and what skills will your participants require? How will you ensure the participants have the appropriate skills?
  • Is this a work or 'play' activity? Will time constraints impact on the participants' ability or motivation to attend and engage?
  • If this is a work activity, will the participants' organisation, institution or employer allow them to have access to the Internet, or will institutional policies or firewalls prevent them from engaging with you?
  • What are the costs to you, the participants and their employer/institution/organisation? Will the costs be prohibitive?

Another issue you need to think about is sustainability of your online facilitation. In one respect working online is more sustainable than spending large amounts of money to fly people around to attend face-to-face meetings. Developing resources and making them available online often reduces the wasteful use of paper. At the same time, there are more general questions about social sustainability to consider.

  • Who's going to be involved and who is not? Who does your event or learning activity discriminate against? In other words, who cannot attend because they do not have access to a computer or the Internet?
  • How do you ensure that everyone has equal opportunities for learning, communication and collaboration. Is everyone's needs being met?
  • Is online the best mode of delivery? Is there another mode of delivery that is more appropriate?
  • In terms of planning for the future, how do we manage eWaste?

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Web Conferencing

Skype is a free tool that you download onto your computer and use for synchronous voice, text and video meetings. It is especially effective for small group or one-to-one meetings.
1. Download Skype and set up a Skype account.
2. Add your Skype details ie user name to the "Participants" page. Add course participants to your contacts list in Skype.
3. Connect with a course participant and have a one-to-one meeting. In your meeting you may wish to discuss what you have learned this week, or your experiences of using Skype.
4. Connect with several course participants and arrange a Skype conference call in which you may wish to discuss the questions that have cropped up this week. (A Skype conference call can take up to 25 people but it is preferable to have a smaller number of people to retain the quality of the call).

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1. Read the article Building Sustainable Communities through Network Building by Valdis Krebs and June Holley (2002).
2. Watch the video of Carol Cooper-Taylor talking about "How to ... Have Successful Online Forums/Communities".
3. Read the wiki page Synchfacilitation - moderating live synchronous sessions.
4. In yourt blog, you may wish to reflect on your experience of using Skype.

  • What worked well?
  • What did not go so well?
  • What skills or resources do you need to facilitate one-to-one meetings or conference calls with Skype?
  • How do you see yourself using Skype in the future, if at all, for online facilitation?

August 30th Bringing a team, community, network or group together

Trash! Skip recycling - sustainability is far more than recycling

This week we are going to think about how we bring people together so that we have someone to facilitate. Whether we are starting from scratch building a network, community or team, or working with a captive audience (so to speak) such as a group of students, we need to pay attention to how we organize, coordinate, collaborate and liaise as part of our facilitation role. It is also worth thinking about:

  • how do we maintain momentum of the community/network/team/student group?
  • how sustainable is the community/network/team/student group?
  • how sustainable is our role of facilitator?

Social networking platforms are web services that technically facilitate social networking and community development. From Facebook to Linkedin, each social networking platform has slightly different functionality and social phenomenon.

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Web Conferencing

Join the virtual class meeting in Elluminate to share your thoughts and experiences of using social media for online facilitation, or discuss any other issues or learning that have cropped up over the last couple of weeks. This session will be held on Thursday 2nd September at 16.00 hours New Zeland (World Clock)

  • Willie Campbell, Karen Humber and Jane Scripps will be facilitating this session.

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1. Watch the video of Clay Shirkey (2008) talking about how we organise ourselves in the digital age Here comes everybody.
2. Read the article by Beth Kanter (2009) in which she talks about how to be a network weaver: June Holley and The Art of Being Rhizomatic (The Practice of Network Weaving). Please feel free to leave a comment for Beth on this blog post (or any other for that matter). I know she'll be pleased to hear from you and enter into discussion about networking and online facilitation, especially in the non-profit sector. Once you have read the article, carry out an analysis of how good you are at network weaving to help you identify what areas and skills you need to strengthen.
3. Read the advice from Sue Waters (2009) about how to build a professional learning network: Baiting the Digital Hook to Build A Professional Learning Community!.
4. Join a social networking website such as Facebook, Ning or LinkedIn. Add your user name to the course "Participants" page. Explore the social networking site, join a group or fan page, make a comment and join in conversations. Feel free to join the Facebook group for this course here. Network with other course participants and discuss your experiences of social networking.
5. Document your thoughts about social networking and facilitation in your blog.

  • How can social networking platforms be used for online facilitation?
  • What are the advantages and disadvantages of social networking?
  • How would you use the social networking platform you have joined for online facilitation in the future?

September 6th Working collaboratively, planning and recording decisions

Online collaboration and planning can be facilitated by a range of communication tools including blogs and wiki.

A blog can be purely a personal tool for recording decisions or reflections. But it can be much more than that. A blog can be part of a blogging network which is what we are building in this course. We each have a blog, we each should be monitoring each other's progress, and we should be commenting and cross referencing each other's posts from time to time. Hopefully by now, we ARE doing all this and are starting to see how a blogging network can function, but ours is a small and time dependent network. Real blogging networks develop over longer periods of time and include strong and weak connections between people, and a much more diverse range of topics. The online facilitator can use his or her blogging network for feedback, sharing information, as well as asynchronous discussion.

Wiki are collaborative tools and can be used for planning, implementation and evaluating events and projects. The beauty of the open wiki such as Wikieducator is the community behind the wiki that can be called on for help, opinions and support. Online communities through wikis are harder to identify as they usually focus around the creation of shared content. Wikis usually have a discussion tab with each page, and you can sometimes see community-like communication there. We will use this wiki to coordinate our mini conference so we can each experience collaboration through a wiki. NB: An alternative collaboration tool to blogs and wiki is Google Documents.

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Web Conferencing

Attend this week's course meeting on Friday 10th September 11am (World Clock). This week we will be joined by Dr Wayne Mackintosh who is a key member of the Wikieducator community. Wayne will be talking about how you can use a wiki to facilitate collaboration, organise meetings, events, projects, learning activities etc. This session will be facilitated by Maclcolm Lewis and Claire Thompson.

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1. Read Introduction to Blogging - part of the excellent Wordpress Codex.
2. Watch the video by CommonCraft about wiki on YouTube: Wikis in Plain English.
3. Watch this video about Google Documents on YouTube.
4. Read at least two blog posts from other course participants, join in the discussion by leaving a comment on each post.

September 13th Marketing, recruiting helpers and participants

Selling to the tourists in Mexico

Image courtesy of Bob Jagendorf

Whether you are developing a learning activity to a group of students, attempting to recruit volunteers to a project or advertising an online event to the wider Internet, you need to think about how you market your event. Even if you are a teacher with a 'captive' audience of students, you want to be able to 'sell' your learning activity or event so that students engage with it. And don't forget the 1% rule that was mentioned in the week: "August 9th What is online facilitation?" - whilst you may get the full attention and engagement of one person, there will be other 'lurkers' who do not engage with you.

Other questions you need to consider when you are marketing your event are:

  • Is this activity or event in an open or closed environment? Do I need to target my marketing to specific people or use the Internet to spread as far and as wide as I can?
  • What networks do I need to develop and what communities do I need to access in order to market my event/activity?
  • How can I leverage or make the most of the serendipitous nature of the Internet?
  • Will the event/activity/project be free or does it have a cost involved?
  • What tools shall I use - free or proprietary tools?
    • Will the speakers/participants incur a cost?
  • How will I support people to access the technology before the event/activity?
  • How can I market my event to and support people who have minimal access to computers and the Internet?
    • Is there a place for integrating the cell phone?
    • How can I put information online in a format that can be printed cheaply for people who have limited Internet access.

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Web Conferencing

Twitter is a great tool for developing synchronous networks, accessing serendipitous events and disseminating information.
1. Set up Twitter account - click here for more information.
2 Add your Twitter user name to the course "Participants" page.

  • Find the rest of the class participants on Twitter and start to follow each other.

3. Attend one of the two class meetings in Twitter. The meetings will be facilitated by Sarah Stewart. One meeting will be on Thursday 16th 20.00 hours New Zealand World Clock. The second opportunity to attend will be on Friday 17th September at 12.30 hours New Zealand World Clock. Here is a video that will show you what a Twitter event is and how to join our Twitter meeting using the #FO2010 hash tag. Two of the questions that will be discussed are:

  • What do you need to do develop an effective online network that you can use for your online facilitation?
  • What tips can you share about online networking that will help us improve our online facilitation skills?

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1. Look at this presentation by Jane Hart: Some cool tools for a hot topic. Social learning 2010.
2. Read this wiki page Online tools for collaborationand Using Web 2.0 tools.
3. Read this article: 5 Ways to Orchestrate Serendipity by Rachel Happe, 2009.
4. Reflect on your experience of using Twitter in your blog.

  • What worked well?
  • What did not go so well?
  • What skills or resources do you need to network and facilitate meetings using Twitter?
  • How do you see yourself using Twitter in the future, if at all, for online facilitation?

September 20th Managing the event or activity

The digital environment allows us to work with people from many cultures, ethnicities and nationalities, with different languages, customs and social norms. This presents us with a number of challenges, not least how we communicate with people whose first language is not English, what we do to welcome people to our online group, and how we use use images and resources that may inadvertently perpetrate certain cultural and social norms that are inappropriate. Thus, it is vital that the online facilitator is culturally competent.

There are a number of other practical issues that will face us as online facilitators such as:

  • how do we deal with conflict - how do we manage a 'troll'?
  • how do we support people to participate?
  • how do we create an environment where people feel they can ask questions?
  • how do we providing technical support, especially at a distance?
  • what do we put in our contingency plan that will help us deal with technical problems, poor or over attendance, and other disruptions to the event or activity?

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Web Conferencing

Join one or both virtual class meetings in Elluminate.

  • The first meeting will be held at 16.30 hours New Zealand on Wednesday 22nd September World Clock. This meeting will be facilitated by Lyn Blair and Lorna McMullan. The speaker is Sarah Stewart who will be talking about what is expected in the mini conference which is part of the assignments for this course.
  • The second meeting is on Friday 24th September 13.30 hours New Zealand World Clock. This session will be facilitated by Jade Wratten.
    • This session will be spent learning about the virtual world Second Life and how it can be used for facilitating learning, project work and meetings. We will be talking to KerryJ, who is currently working with Bright Cookie. KerryJ is an extremely experienced online facilitator and has been facilitating meetings and conferences in Second Life for some years.
    • Elluminate recording
  • A road trip in Second Life has been arranged for Thursday 7th October at 17.00 hours NZ - please click here for further information about the road trip.
  • Click here for more information about how to get started in Secod Life.

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1. Read the Wikipedia article Cultural Competence - Background.
2. Read this paper about the digital skills we need to be life-long learners in a culturally diverse online environment by S. van de Bunt-Kokhuis and M. Bolger(2009): Talent competences in the new eLearning generation.
3. Read Stephen Thorpe's short book Enhancing Online Collaboration Manual, 2009.
4. You may wish to write a reflection in your blog about how you will be a culturally competent online facilitator. Here are some questions you may wish to consider.

  • What does it mean to be a culturally competent facilitator?
  • What does it mean to be an culturally competent facilitator in the online environment?
  • How will you work with people whose first language is not your own?
  • How will you welcome people of different cultures, nationalities and ethnicities into your online group?
  • How will you ensure the resources, images, communication tools and activities are culturally appropriate?
  • How will you make sure your facilitation is culturally competent?

October 11th Evaluating and reflecting on an event

Wine bloggers conference

Image courtesy of goodwineunder21

An important element of online facilitation is the evaluation of your event, project, meeting or learning activity both in terms of the outcomes of the event and your own performance. There is usually two parts to this process: self-assessment and reflection, and evaluation by participants. The results of your reflections and evaluation will act as a foundation for your planning of future activities. Questions you may wish to ask.

  • What went well, and what did not go so well?
  • What did the participants and the facilitator learn?
  • How was the event organised and promoted?
  • How adequate and relevant was the information about the event/activity?
  • Was technical support provided, and how adequate was it?
  • How relevant the meeting/activity/event for the audience and participants?
  • How was the event managed? How effective was the handling of disruptions?
  • Did all participants know where they were supposed to be and when?
  • How was the facilitation?
    • How was the stage set and participants welcomed, introductions made, aims explained?
    • Did the facilitator remain neutral and how did he deal with conflict or cultural differences?
    • How was the event concluded and outcomes summarised? What recordings and follow up materials were provided?
  • How should things be done in the future?

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Web Conferencing

Join the virtual class meeting in WiZiQ - Tuesday 12th October 9am New Zealand time (World Clock). Dr Nellie Deutsch will be joining us to talk about evaluation strategies. Nellie is an expert in facilitating and designing online workshops on WikiEducator on how to use the wiki and collaborate, on IT4ALL Moodle on WebQuests, Moodle for Teachers (M4T), and Professional Electronic Portfolios (PEP) using IT4ALL Mahara (free) , and in Blended Learning (Doctoral Dissertation). She researched instructor experiences in implementing technology in blended learning courses in higher education. Nellie is also an expert user of WiZiQ and will be passing on some tips on how to use it effectively. This session will be facilitated by Kim McLean.

  • Here is the recording of the class meeting.
  • WiziQ is another free tool you may be interested in if you are a business or non-profit organisation. Information about how to use WiZiQ can be found here.

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1. Bronwyn Hegarty has developed a framework that supports personal reflection. Read about the Hegarty Reflective Framework and Template and listen to the recording of an Elluminate presentation Bronwyn gave about how to use this reflective framework for evaluating your online facilitation. This recording is also available as a mp3.
2. Read this guide to survey design by SurveyMonkey: Smart Survey Design.
3. You may wish to reflect on your experience of using WiziQ in your blog, and compare it with all the web conferencing tools you have used over the last few weeks.

  • What worked well?
  • What did not go so well?
  • What skills or resources do you need to network and facilitate meetings using WiziQ?
  • How do you see yourself using WiZiQ in the future, if at all, for online facilitation?
  • How does WiZiQ compare with DimDim, Skype and Elluminate? What will your preferred web conference tool be in the future and why?

October 18th Preparing for the course mini conference

Clarity of plan -- an evolving concept.

Image courtesy of orangeacid

In these two weeks you will focus on the event that you are facilitating as part of the course mini conference. The idea is for you to organise something for the conference, such as a guest speaker or a discussion panel through webconference; a discussion forum on a social networking platform; or assisting with the preparation and promotion of the mini conference generally. This will be your chance to facilitate real events online, and to experience the dimensions to facilitation online.

  • Identify a topic of interest expressed by participants in this course.
    • Create a title for the event.
    • Develop an aim for the event.
  • Arrange for a guest speaker, panel or other online activity.
  • Negotiate with the guest speaker/s, arrange times and locations.
  • Coordinate your session with the course facilitator and other students in the course wiki.
  • Promote the event in your blog, on the course wiki and with your online and face-to-face contacts and networks
    • Develop a contact list
    • Create a flier
  • Describe what technical support services you will need to make use of
  • Develop a contingency plan for technical problems, poor or over attendance, and other disruptions
  • Indicate whether recording will be done and where it will be made available after the event
  • Indicate how you are going to evaluate your event

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Web Conferencing

Join the virtual class meeting in Elluminate to discuss last minute details and queries about the mini conference on Thursday 28th October 09.00 hours New Zealand (World Clock).

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1. Add your event name and details to the mini conference page.
2. Start a discussion thread for your event in the mini conference discussion page, and monitor discussion.
3. Post your plan details to your blog.

November 1st - November 12th Mini Conference

People creating their own learning... Now millions of people are able to easily build detailed accounts of their lives, developing rich online identities, made possible by free, web based social networking software. . The software automatically links people around the world who express similar interests – thus offering a network. With everyone in the network writing, linking, photographing, videoing.. creating.. their experiences, the people connected to the network learn from one another, swapping stories and resources... remixing stories and resources. Image CC By Leigh Blackall

Facilitate your online event in the mini conference.

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1. Facilitate your online event in the mini conference.

  • Respond to inquiries before and during the event.
  • Ensure you have understanding of the technology and carried out appropriate checks and set up.
  • Ensure your speaker/s is appropriately supported.
  • Prepare the welcome and introduction
  • Provide opportunities for audience participation
  • Handle technical issues during the event
  • Give a summary and conclusion.
  • Enact your contingency plan if there are technical problems, poor or over attendance, and other disruptions
  • Make the recording available to participants on your blog and on the course wiki.
  • Carry out an audience/participant evaluation.

2. Complete Assignment One.

November 15th Sum up of course and evaluation of mini event

4th of july fireworks by dcJohn http://www.flickr.com/photos/dcjohn/23681519

So, did we survive the course mini conference? More importantly, did we learn a thing or two about facilitating online and our responsibilities to this our online community, network, virtual team or class? This week we reflect on the experience and make note of the things that happened and what we learned from it all.

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Web Conferencing

Attend an Elluminate meeting to debrief the mini conference and the course. You have a choice of two times:

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1. Finish the course with a closing post with feedback about the course. Did you learn new and useful things? Was it challenging enough? What could have been better? What could you have done better. Did the course facilitator do a good job? How will you apply what you have learned? Who would you recommend to do this course next time?
2. If you would like to give feedback in a more private forum, feel free to complete this evaluation form - link to evaluation form to be supplied.
3. Complete Assignment Two.


Assignments 2010


This course was originally developed by Leigh Blackall begin_of_the_skype_highlighting end_of_the_skype_highlighting begin_of_the_skype_highlighting end_of_the_skype_highlighting and Bronwyn Hegarty at the Educational Development Centre of Otago Polytechnic, Dunedin, New Zealand, drawing inspiration from the Introduction to Open Education course by David Wiley and Composing free and open online educational resources by Wikiversity Editors. In 2009 the course moved to Wikiversity. Thank you to Wikiversity for hosting us in 2009.

Facilitating Online 2008 [1]