Talk:Hospitality Operations

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Thread titleRepliesLast modified
Suggestions for course topic004:13, 28 June 2009
Topics in this course004:30, 10 May 2009

Suggestions for course topic

As you can see I have copied the accommodation section from Sales and Marketing here for future purposes. I have also made a list of some subject which we could cover in this course - Level 3. Please add to the list anything you think would be appropriate.

  • Knowledge of the hospitality industry - Unit Standard ?
  • Electronic marketing - local course
  • Areas of business for hotels eg. weddings, conventions etc - local course of Unit Standard?
  • Reservation systems - manual and computerised
  • Front office?


  • Reception Operations
  • Reservations Services
  • Hotel Work Environment
  • Hospitality Industry
  • Accommodation Services
  • Hotel Safety and Security

Have talked with hospitality regarding students doing the unit standards and practical application towards a barista course - look promising.

In particular look at the new role of the concierge (hotel and airline)

Hillarypjenkins (talk)01:23, 22 April 2009

Topics in this course

This could be a good opportunity to introduce some operations management to the first year of the diploma.

eg. around hotels and all forms of accommodation

Hillarypjenkins (talk)04:30, 10 May 2009