Intercultural communication teamwork and leadership/Overview, course aims and learning outcomes

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Learning outcome

When you have successfully completed this course, you will be able to:

  • Describe the impact of intrapersonal and interpersonal communication on workplace relations, outline guidelines for negative communication situations and apply strategies to communicate successfully in different intercultural contexts.



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Learning objectives

To support you in your progress towards achieving the learning outcome described above, each learning pathway in this course has its own set of learning objectives: (Comment.gif: SW - objectives will need updating)

  • Communication in the workplace
    • Describe how intrapersonal and interpersonal communication can affect workplace relations
  • Negative and crisis communications
    • Manage negative news and crisis communication plans productively
  • Communicating across difference
    • Communicate clearly in workplace interview, feedback, and conflict situations
    • Recognize legal, ethical, economic, and political aspects of international business
    • Apply research, reflection, and experience to intercultural communication situations
  • Groups, teams and leadership (Comment.gif: SW - may leave this LP out as not relevant to learning outcomes)