Read:
Section 1.2: What is communication?, in Saylor Academy (Ed.) 2012. Business Communication for Success. (See page(s) 11 - 21 in PDF version.)
In this reading, communication is defined as a dynamic process of understanding and sharing meaning with others. The text then examines eight essential elements of communication:
- source,
- message,
- channel,
- receiver,
- feedback,
- environment,
- context, and
- interference (or noise).
We are also introduced to the transactional and constructivist communication models.