Writing for Business Success/Introduction to Business Communication/What is communication?

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To effectively communicate, we must realize that we are all different in the way we perceive the world, and
use this understanding as a guide to our communication with others.

—Tony Robbins


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Required reading

Read: Section 1.2: What is communication?, in Saylor Academy (Ed.) 2012. Business Communication for Success. (See page(s) 11 - 21 in PDF version.)

In this reading, communication is defined as a dynamic process of understanding and sharing meaning with others. The text then examines eight essential elements of communication:

  • source,
  • message,
  • channel,
  • receiver,
  • feedback,
  • environment,
  • context, and
  • interference (or noise).

We are also introduced to the transactional and constructivist communication models.



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Reflection

In your learning journal blog:

  • write a short reflection (200-250 words) on what you think communication is, and explain your response.
  • do the Chapter Exercises 1, 2, 3, and 5 (on page 20 of the text). The first exercise invites you to draw what you think communication looks like. The other exercises encourage you to reflect on how essential elements of communication impact real-life situations.

Remember to tag or label your post using the course code: ccom101 (This is needed to harvest a link to your blog post in the course feed.)