VirtualMV/Web Development/Web Site Management/User expectations/Content

From WikiEducator
Jump to: navigation, search

Overview

Critical to any web site is that the site matches the expectations of users.


VmvIcon Objectives.png

By the end of this page you will be able to:

  • Understand the importance of user expectations
  • One thing all users will have in common is the expectation of accurate, timely information.
  • That expectation will need to be satisfied not merely the first time they visit the site, but every single time.
  • One bad experience with inaccurate or out-of-date information and users will think twice about using your site again. At worst, they may seek compensation for receiving the wrong information.