User:Wilhelm Uutoni/UNAM Sandbox 1

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The evolution of Digital Reference services

Technology is developing at a very fast rate and what looks a myth a few years back is becoming a reality now. The largest single factor which caused the significant changes in library operations and services in this century is undoubtedly the evolution of information technology. Technology has changed the way the libraries serve their users and this change will continue in future also. While continuing to provide many traditional information services,libraries are developing new skills and taking new roles that are necessary to support technology based services (Harana and Panda, n.d).

Services

In the libraries and information centers “Reference Service” is an important personalised service. Traditionally, it is a one-to-one service with user and reference librarian. The user is helped by the variety of sources available to meet the information needs. But in the present era, the library and information profession is facing the challenges of so called ‘electronic age’ and being transformed by technology. So the advancement in information technology has brought out incredible changes in almost every aspect of information services(Harana and Panda, n.d).

According to University of Namibia

types of services

In the libraries and information centers “Reference Service” is an important personalised service. Traditionally, it is a one-to-one service with user and reference librarian. The user is helped by the variety of sources available to meet the information needs. But in the present era, the library and information profession is facing the challenges of so called ‘electronic age’ and being transformed by technology. So the advancement in information technology has brought out incredible changes in almost every aspect of information services(Harana and Panda, n.d).

Importance

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In the libraries and information centers “Reference Service” is an important personalised service. Traditionally, it is a one-to-one service with user and reference librarian. The user is helped by the variety of sources available to meet the information needs. But in the present era, the library and information profession is facing the challenges of so called ‘electronic age’ and being transformed by technology. So the advancement in information technology has brought out incredible changes in almost every aspect of information services(Harana and Panda, n.d).

List of Libraries

  1. Information
  2. Geography
  3. History