The eight primary values all customers crave
From WikiEducator
- Performability
- Will the product perform the way i expect?
- Affordability
- Will it be within my cost expectation
- Featurability
- Will it have features that provide me added benefits
- Deliverability
- Will it be ready when I want it?
- Useability
- Can I quickly learn how to use it?
- Maintainability
- How easy will it be for me to keep in service?
- Durability
- Is it robust enough to withstand the abuse myself & others give it?
- Imageability
- Will it convey the image of quality & prestige I desire?
