Skills required for staff working in the tourism industry

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Together we will be looking at how good practice in staff; selection, recruitement and retention plays a vital role in the the success of delivering good customer service.

• Resources

• Activities

This unit is used in the following courses

• Tourism Enterprises

Learning objective 1

• Aspect of LO1
• Another aspect of LO1

Learning objective 2

• Aspect of LO2
• Another aspect of LO2