QA4ODFL2/Management/Managing

One of the key aspects of open schooling is having an efficient two-way communication system between the learner and the teacher/facilitator, and between the learner and the institution. Given the wide range of conditions under which different learners study, open schools cannot rely on a single communication method to reach all learners with a given message. It is essential that a variety of strategies are adapted to the needs of different learners and their schedules. When deciding on which method to use and the urgency of the message, you need to take into account the different learners you have on board and the conditions under which they learn. In particular, you need to think of the most disadvantaged learners who learn under most adverse conditions and are most difficult to reach – they can hardly meet their peers, they have no access to technological hardware and software and even cell phone connectivity can be a challenge.

Learning activity 1

Table 7 shows communication methods that are commonly used in schools. Download the word version of the template, and place a tick in the appropriate column to show whether it is appropriate for traditional face-to-face or for open schooling.

Click here to download the word version of the template

Table 7: Common Communication Methods in Schools

Communication Method	Traditional Face-to-Face School	Open School
Ringing a school bell to assemble learners
Sending out an email
Sending a WhatsApp or Short Message Service (SMS)
Posting written notices on the school notice board
Using postal system
Making a radio announcement
Making a telephone call
Using a courier system
Social media platforms (Facebook)
Giving out written notices at beginning of year/semester induction sessions
School website or the online conferencing platform