Principles of management/PMAN101/Soft Skills/Overview

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Communication
Management isn't just about organizing and planning, it's also about leading people and building the best teams to complete tasks. In this learning pathway, you will be introduced to some of the people-related management aspects of being a manager and some of the "soft" skills needed to interact and communicate well with others.


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Objectives

After successful completion of this learning pathway, you will be able to:

  • Describe the various ways a manager can influence employees.
  • Explain how a manager's attitude can make a difference within an organization.
  • Explain the importance of diversity within an organization.