Principles of management/PMAN101/Culture and Ethics/Quiz

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The questions which follow provide a basic knowledge test of selected concepts covered in this learning pathway: Culture and Ethics in Management.

The questions published at the end of each learning pathway are re-used for the knowledge test for learners interested in earning a digital badge or certificate of participation for the Introduction to Management (PMAN101) micro-course. Please consult the Certify participation page for more information.

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True - false questions

Indicate whether the following statements are true or false:

  • An ethical decision entails a “right-versus-wrong” decision.
    • True
      • Correct.
    • False
      • No. It helps to follow ethical guidelines, laws and regulations when making these complex right-versus-wrong decisions.
  • Signs of a company's culture include the organization's mission statement, stories, physical layout, rules and policies, and rituals.
    • True
      • Correct.
    • False
      • No. Culture is widespread and represented in everything.
  • Meeting business needs and protecting the environment are mutually exclusive.
    • True
      • No. Both can be done at the same time.
    • False
      • Correct. Both can be done at the same time.
  • Managers and employees from diverse backgrounds bring new talents and fresh perspectives to an organization.
    • True
      • Correct.
    • False
      • Diversity can benefit heterogenous workforce and customers.



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Multiple choice questions
  • Which THREE statements are correct with respect to organizational cultures? (Select all that apply - there are three correct answers)
    • Multiple cultures may coexist in a single organization in the form of subcultures and countercultures
      • Yes. This is especially true for large organizations.
    • Innovative cultures are flexible, adaptable, and experiment with new ideas
      • Yes. The description is correct.
    • Stable cultures are predictable, rule-oriented, and bureaucratic
      • Yes. The description is correct.
    • Interior design of the corporation mainly determines company culture
      • Incorrect. People, not things, make a strong company culture.
  • Which THREE of the following can help to maintain an organization's culture? (Select all that apply - there are three correct answers)
    • Hire the most skilled people even if their values are incompatible with those of the company
      • Incorrect. Compatible values are very important so company vision is met.
    • Ensure new employee on-boarding and mentoring
      • That's right. Help new employees learn required knowledge, skills, and behaviors.
    • The manager exerts a strong influence on employees
      • Yes. A manager's positive behaviors and attitudes can greatly help to influence the culture of the organization.
    • Implement reward systems that honor employees' contributions to a company
      • Yes. Reward systems help to maintain an organization's culture.
  • Which THREE of the following are benefits that good corporate citizens enjoy? (Select all that apply - there are three correct answers)
    • It's easier to recruit and retain talented employees
      • Yes. People want to work for companies that are socially responsible.
    • Sustainability programs will ultimately decrease the cost of doing business
      • Yes. In the long run, they decrease cost and result in efficiencies.
    • It's more difficult to attract new capital
      • Incorrect. It's easier to attract new capital.
    • Consumers respond positively to the company
      • Yes. A company's brand and image are strengthened in a positive way.
  • Which THREE of the following are likely rationalizations for unethical behavior? (Select all that apply - there are three correct answers)
    • My behavior isn't really illegal or immoral
      • Yes. This is a common rationalization.
    • My action is in everyone's best interests
      • Yes. This is a common rationalization.
    • People will find out what I've done
      • Incorrect. This might actually prevent someone from behaving unethically.
    • The company will condone my action and protect me
      • Yes. This belief actually emboldens some people to act unethically.