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Home | Communication: An Introduction | Verbal Communication | Non-verbal Communication | Professional Communication | Barriers and Gateways to Effective Communication


Inspired by the wikibook Write 2 Teach in 3 Days, authored by my tutor Dr Sanjaya Mishra, I have ventured into this project. Though this book has been written and published on the wikieducator in partial fulfillment of the requirements of PG Diploma in E-learning of Indira Gandhi National Open University, India, this has been both a challenging and rewarding experience for me. This has been a challenging experience because the technical knowledge required for this project has been newly learnt and rewarding because I have been able to make application of my theoretical knowledge obtained during the programame. I have chosen Communication as the theme for my book as it is the most dominant topic in our times. With the rapid growth of globalization and corresponding technological advances in the world, opportunities have increased manifold but challenges have also multiplied. There is warlike situation in many of the countries, which has become a great threat to human civilization. In a scenario like this, communication can play a very significant role in shaping the future of human race.

Communication is the soul of life, the life force behind any successful organization. Some people become heroes because they are good leaders. They are good leaders because they are good communicators. Irrespective of the background, experience and qualifications a person has, s/he cannot achieve anything in life if s/he has no command over communication skills. At each and every stage in life, we are required to communicate with a large number of people with various backgrounds, abilities and experiences. No two people communicate in the same manner because they have different filters. The socio-psychological background, the level of knowledge, Communication Skills most of usually mean the ability to speak, but communication is a much larger concept than this and includes all tools, techniques, modes and modalities used to connect to people.

The whole book has been divided into five sections. The first section has been devoted to Introduction to Communication, the Process of Communication and the Basic Principles of Communication; the second section deals with Verbal Communication, the third deals with deals with Non-Verbal Communication, the fourth deals with Professional Communication and the last section deals with the Barriers and Gateways to Communication. Care has been taken to touch upon different dimensions of all the topics. But communication is such a vast area and it is not possible to include everything in a single book. Many important aspects might have been inadvertently omitted. Since it is on wikieducator, anyone can edit any part of the book or contribute new ideas. Qualitative contributions to the book will always add to its beauty and richness.

I solicit constructive suggestions from my readers for the improvement of the texture and structure of the book.

Abhilash Nayak