Operations and information systems in tourism/Activities/Information Systems

Secondlife visits the Hague

Image courtesy of Overig

Objectives

To understand the importance of technological development in tourism

Activity

Looking at the use of social networking systems in the tourism industry

Task

In your own words (1500) please explain what the following Web 2.0 technological developments are, how they are being used in the tourism industry, and the impact they are creating, if any:

• Second Life
• Global positioning systems and devices (GPS)
• Google maps/community walk
• Computer reservation systems (CRS)

Profile each of the items above and provide examples of where they are being used or where you think they could be used.

Supporting Resources

• http://secondlife.com/
• http://findarticles.com/p/articles/mi_qn4182/is_20080513/ai_n25423541
• http://www.hotel-online.com/News/PR2002_4th/Oct02_GDS.html
• http://en.wikipedia.org/wiki/Computer_reservations_system