OMD/604/Bibliography

Work in progress, expect frequent changes. Help and feedback is welcome. See discussion page.

REQUIRED READINGS.

Trompenaars, F. & Hampden-Turner, C. (1998). Riding the Waves of Culture: Understanding Cultural Diversity in Global Business. Irwin.

Earley, P. C. & Gibson, C. B. (2002). Multinational work teams: A new perspective. Mahwah, NJ: Lawrence Erlbaum.

HIGHLY RECOMMENDED READINGS (I suggest that at least one member of each team examine each)

American Psychological Association (2001). Publication manual. Washington, DC: American Psychological Association. [ISBN #1557987912; Recommended for all. The basic style reference in the social sciences and becoming that in organizational studies as well]. It is available to order at http://www.apastyle.org/ along with free access to the Electronic Reference guide [for citations of web pages and so forth]

Bertoin Antal, A., (2000). Types of Knowledge Gained by Expatriate Managers. Journal of General Management, 26(2), 32-51. [1]

CATaC (Cultural Attitudes towards Technology and Communication) [Proceedings available from at http://www.it.murdoch.edu.au/catac/home.html]

Epstein and Axtell (in Epstein, J. M. & Axtell, R. (1996). Growing Artificial Societies: Social Science from the Bottom Up. Cambridge, MA: The MIT Press.

Ess, C. (2001). Culture, technology, communication. NY: State University of New York Press.

Fontaine, G. (1997). Successfully meeting the three challenges of all international assignments. Honolulu: School of Communications, University of Hawaii. [Available to read or download at http://www2.hawaii.edu/~fontaine/manbkweb.html]

Fontaine, G. (2000). Skills for successful international assignments to, from, and within Asia and the Pacific: Implications for preparation, support, and training. In U. C. V. Haley (Ed.) Strategic management in the Asia Pacific: Harnessing regional and organization change for competitive advantage. Oxford, England: Butterworth-Heinemann, 327-345.

Fontaine, G. (2002). Teams in Teleland: Working Effectively in Geographically Dispersed Teams “in” the Asia Pacific. Team Performance Management, 8(5/6), 122-133. http://ernesto.emeraldinsight.com/vl=581971/cl=26/nw=1/rpsv/cgi-bin/linker?ini=emerald&reqidx=/cw/mcb/13527592/v8n5/s3/p122

Fontaine, G. (2003). The “Knowledge Paradox” in Global Management: Local versus Global Assignment Strategies. International Journal of Knowledge, Culture and Change Management, Vol. 3, 659-669.

Fontaine, G. (2004). A sense of presence and self-reported performance in international teams. Psychological Reports, 95, 154-158.

Fontaine, G. (2005). A Self-Organization Perspective on the Impact of Local verses Global Assignment Strategies and Knowledge Building. International Journal of Diversity in Organisations, Communities and Nations, 5(1), 57-66.

Fontaine, G. (2006). Global Swarming. Proceedings of the Sixth International Conference on Intelligent System Design and Applications (ISDA'06), 1212-1215. Available at http://csdl2.computer.org/persagen/DLAbsToc.jsp?resourcePath=/dl/proceedings/isda/&toc=comp/proceedings/isda/2006/2528/02/2528toc.xml&PageNumber=1212

Frecon, E. (1998). Actively supporting collaborative work. ACCENTS Common European Newsletter, Special Issue on Telepresence and Shared Virtual Environments, 3 (2). [Available to read or download at "http://www.esat.kuleuven.ac.be/~konijn/accents8.htm]

Gregersen, H. B., Morrison, A. J. & Black, J. S. (1998). Developing leaders for the global frontier. Sloan Management Review, 40, 21-32.

Gristock, J. J. (1998). Organizational virtuality. British Telecom Presence Workshop, BT Labs, Ipswich, UK. [Available to read or download at "http://www.cs.ucl.ac.uk/staff/m.slater/BTWorkshop/."]

Kennedy, J. & Eberhart, R. C. (2001). Swarm Intelligence. San Francisco: Morgan Kaufmann.

Landis, D. & Bhagat, R. S. (1996). Handbook of Intercultural Training, Second Edition. Thousand Oaks, CA: Sage.

Landis, D., & Bennett, J. M. & Bennett, M. J. (2004). Handbook of Intercultural Training, Third Edition. Thousand Oaks, CA: Sage.

Laroche, L. & Rutherford, D. (2006). Recruiting, Retaining and Promoting Culturally Different Employees. Butterworth-Heinemann.

LeBaron, Michelle. (2001)Transforming Cultural Conflict in Age of Complexity Bergof Handbook for Conflict Transformation.

Lipnack, J. & Stamps, J. (2000). Virtual teams: People working across boundaries with technology. NY: Wiley.

Majidi, M. (2006). Cultural Factors in International Mergers and Acquisitions: When and Where Culture Matters. The International Journal of Knowledge, Culture and Change Management, Volume 6, Issue 7, 1-18. http://ijm.cgpublisher.com/product/pub.28/prod.520

Mendenhall, M. E., Kuhlmann, T. M. & Stahl, G. K. (2001). Developing global business leaders: Policies, processes, and innovations. Westport, Connecticut: Quorum Books.

Moran, R. T., Harris, P. R. & Moran, S. V. (2007). Managing cultural differences: Global Leadership strategies for the 21st Century. Butterworth-Heinemann.

Riva, G., Davide, F. & Ijsselsteijn, W. A. (2002). Being there: Concepts, effects and measurements of user presence in synthetic environments. Amsterdam, The Netherlands: IOS Press. [Available to read or download at http://www.emergingcommunication.com/volume5.html]

Stein, Judith (2003) - Using the Stages of Team Development 1. Plan the disbandment. Allow plenty of time for the team to plan and distribute responsibilities for the termination of the team. The more transparent the plan for the team dissolution, the less room there is for miscommunication and confusion. 2. Communicate the count down. As the team’s time together winds down, discuss the issues that might arise with the product the team worked on. 3. Recognize the successes and challenges of the team and celebrate. This is most effective when the team can be brought together. And although coming together physically may not be possible, a celebratory video conference call is a worthy gesture. 4. Evaluate the team’s process and product, with a particular focus on identifying “lessons learned” and passing these on to the sponsor for future teams to use. 5. Reward each member in a way he likes to be rewarded whether it is private praise, a gift or public recognition. 6. Encourage the team to nurture the relationships they built on the team for the purposes of networking. Consider the possibility of having a reunion at a preplanned conference or meeting. This is very useful. Great “mining” in finding this. I plan on putting this to use immediately.

Wederspahn, G. M. (2000). Intercultural services: A worldwide buyer's guide and sourcebook. Houston: Gulf Publishing.

COURSE RESOURCES AVAILABLE ON THE WEB

Link to a bibliography of Intercultural/international Books and Articles "http://www2.hawaii.edu/~fontaine/uirefs.html".

Link to an Organizational Management & Geographically Dispersed Teams Resource List--books & articles, journals, and organizational web pages and forums "http://www2.hawaii.edu/~fontaine/u_om_gdt_refs.html".

Links to a bibliographies of books, articles, and web pages relevant to a sense of presence in face-to-face, online and virtual environments--"http://www2.hawaii.edu/~fontaine/upresencerefs.html" and "http://www.presence-research.org/".

Links to a variety of relevant Intercultural/international Organizations and forums "http://www2.hawaii.edu/~fontaine/uiorgs.html".

International Journal of Intercultural Relations, one of the primary academic research and training journals in the area http://www.interculturalrelations.com/

CultureGrams. Short, concise but often very useful summaries of some important information about international destinations you might read on the plane before you arrive and make a fool of yourself or end up in jail http://www.culturegrams.com/

Expatexchange.com. Valuable resources for expats going from where ever to wherever http://www.expatexchange.com/index.cfm

Global Nomads Virtual Village. For the global nomads among us http://www.gnvv.org/

SoL Online. The Society for Organizational Learning. http://www.solonline.org/

CATaC Cultural Attitudes toward Technology and Communication http://www.catacconference.org/

Observation from Classmate (Greg Woo)

The large book on our Reading List: Managing Cultural Differences: Global Leadership strategies for the 21st Century (Moran 2007) has some good content regarding this query. It contains more background and history information (important for understanding the drivers behind the cultural behaviors) and less application-oriented "do this" directives than the Berlitz materials, however "how-to" guidance can backfire without an adequate understanding of the "whys."