Leading and Managing People/PMAN102/Recognizing and resolving conflicts in the organization/Matching

Types of conflict

In this section you are going to further explore the different types of conflict. Here is a list of statements. Decide whether each one is an example of intrapersonal, interpersonal or intergroup conflict.

• My manager is always looking over my shoulder and it stresses me.
  • Intrapersonal
    • Correct. This is an internal conflict.
  • Interpersonal
    • Incorrect.
  • Intergroup
    • Incorrect.
• The communication department has just been merged with the marketing department and everyone is on edge.
  • Intrapersonal
    • Incorrect.
  • Interpersonal
    • Incorrect.
  • Intergroup
    • Correct. This is a situation that affects groups of people.
• I've been asked to organize the year end party with one of my work colleagues but we totally disagree on where to spend our budget.
  • Intrapersonal
    • Incorrect.
  • Interpersonal
    • Correct. This is a conflict between coworkers.
  • Intergroup
    • Incorrect.
• I'm a manager but also the head of our union and I've been asked to let many people go.
  • Intrapersonal
    • Correct. This is an internal conflict.
  • Interpersonal
    • Incorrect.
  • Intergroup
    • Incorrect.
• The other day, I had an argument with my manager because she wanted me to accomplish a task in a way that I thought was completely inefficient.
  • Intrapersonal
    • Incorrect.
  • Interpersonal
    • Correct. This is a conflict between individuals.
  • Intergroup
    • Incorrect.
• I'm confused about what my role is within the organization.
  • Intrapersonal
    • Correct. This is an internal conflict.
  • Interpersonal
    • Incorrect.
  • Intergroup
    • Incorrect.
• Management is asking employees to take a pay cut and there might be a strike.
  • Intrapersonal
    • Incorrect.
  • Interpersonal
    • Incorrect.
  • Intergroup
    • Correct. This is a situation that affects groups of people.
• I've just resigned as CEO of the organization because I just don't see how the recommendations made by the board of directors will help us get back on our feet.
  • Intrapersonal
    • Incorrect.
  • Interpersonal
    • Correct. This is a conflict between individuals.
  • Intergroup
    • Incorrect.