Leading and Managing People/PMAN102/Recognizing and resolving conflicts in the organization//Reading

Readings on workplace conflict

Consider the following questions:

• What can cause conflict within an organization?
• What impact does workplace conflict have on people?

Read the following sections from the Organizational Behavior book available from Saylor Academy:

• Section 10.2 of Chapter 10 to better understand conflict.
• Section 10.3 of Chapter 10 to learn more about what can cause conflict and the outcomes of conflict.

Annotation - Steps to Resolve Workplace Conflict

In this activity we invite you to post annotations and/or replies to comments on the following PDF article from another course: Steps to Resolve Workplace Conflict

Instructions

1. Read the Steps to Resolve Workplace Conflict PDF.
2. Launch Hypothes.is (if unfamiliar with this tool, see information provided below)
3. Post one or more annotation comments anywhere in the PDF article.
4. Reply to one or more annotation comments by others you find interesting.

Note: Remember to tag your annotation comment(s) using the course code: PMAN102 (this is needed to harvest your post for the course feed.)

Need help?

• See course annotations on the OERu support website, or
• Revisit the Annotations orientation.

Resource bank activity

You are encouraged to help create a resource bank for this learning pathway:

• For each resource you would like to recommend to others, select the resource, log in to bookmarks.oeru.org and click on "Add" link.
• Complete the form adding the link, a short description and the recommended tags below for each resource. Be sure to mark your resource "Public":
  • Required tags= pman102, pman102a3-1
  • Suggested tags= Use appropriate keywords (lowercase preferred)
  • Link tag=pman102a3-1
• You are also encouraged to review a few resources submitted by your peers and vote for those you find valuable.