Leading and Managing People/PMAN102/Course aims

Aims

Leading and Managing People (PMAN102) is a free micro Open Online Course (mOOC) designed for learners who want to expand their knowledge of management. This course will help you to:

• Learn the difference between managing and leading people, the best methods to motivate employees, and how to deal with conflict in the workplace.

Learning outcomes

After successful completion of this course, you should be able to:

• Describe the differences between leadership and management.
• Identify the components of a satisfied, functional workforce.
• Identify causes and solutions to conflicts in the workplace.
• Describe the changing role of human resources management.