LV:E-Consultation as Mediation/card-text
In good public consultations knowledge is transferred between citizens and government as they learn from each other. E-Consultation can be seen as a Mediation process which is run in stages. At the beginning issues and needs can be collected from stories in forums and social media. Policymakers need to better understand people's needs, life experiences, and preferences in order to participatively design solutions to social problems.