| Conversational Support Across Boundaries
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We must often work together across organizational and other boundaries to solve problems. However, since other groups have different knowledge, norms, and expectations, conversations can be difficult. It is important for people on both sides to have cooperative conversations. Time, space, means, and motivation, must be provided. Payoffs must accrue to the parties for solving shared problems, not for proving that the other party is to blame. |
Written by John Thomas. Licence: cc-by-sa.
Image by Gorgalore |
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