From WikiEducator
Jump to: navigation, search

Writing the subject line

Most professionals receive a large number of emails every day. Very often, a quick glance at the subject line

helps them determine the importance of the message and sometimes whether the message will even be read.

So it is important for you to ensure that your subject lines are properly written.

Every e-mail you write should have a subject line. An email with a blank subject line

can be confusing for the recipient. It may also indicate carelessness on the part of the sender.

Subject lines should be like newspaper headlines: crisp, concise and containing the important idea

in the message.

Consider this subject line: Meeting for an email which reads:

Dear Ms. Nayar

We had scheduled a meeting on Friday 10th January at 10 a.m. to discuss the restructuring of your team.

The meeting has been rescheduled for Monday 13th January at the same time.


Suresh Varma

The subject line"Meeting"is vague because it does not tell Ms. Nayar which meeting is being referred to.

Nor does it give her any idea about the content.

She will have to open the email and read it to find out what it is about.

A more specific subject line would read

"Fri 10th Jan. meeting rescheduled "

Take a quiz here

EOM or End of Message

Sometimes the subject line can itself become the message if the message is very brief. Writing EOM

at the end of such messages tells the receiver that s/he need not open the email. This is quite useful

for sending reminders.

e.g. Self-appraisal deadline 20th December EOM

Take a quiz here

Point added for a correct answer:  
Points for a wrong answer:
Ignore the questions' coefficients:

1. Should you send emails without a subject line?


2. A good subject line is brief.


3. A message with EOM at the end of the subject line need not be opened.


Your score is 0 / 0

Writing the salutation

Every email should begin with a salutation, particularly if the recipient is someone outside the organization.

The salutation should contain the recipient’s title, name and surname.

Dear Dr. Ajish Bargode,
Dear Ms. Vibhuti Panchal,

For internal communication i.e. for emails exchanged within the organization, salutations may be less formal or may be avoided altogether.

Hello Shashikala
Dear Mishra