From WikiEducator
Jump to: navigation, search



OBJECTIVES LEARNING :By the end of this course, students should be to:
• Identify the primary reasons change occurs and should in organization
• Understand the difference between proactive and reactive change
• Describe the major types of change that occur in the organization
• Describe peoples reaction to change in the organization
• Identify and describe the major techniques for developing change in the organization
• Understand and explain the role of the following in promoting change

  • Culture
  • Employee engagement
  • Psychological contract
  • High Performance Working
  • Conflict
  • Communication
  • Leadership

• Understand the role of organizational development in change management
• Describe a systematic approach to planning and managing change
• Describe a learning organization and how it promotes change


1. Why change occurs
• Technological
• Employee needs & values
• Social
• Business & Economic
• Organization
2. Types of change
• Reactive vrs Proactive change
• Change and Innovation
• Technological change
• Structural/Procedural Change
• People-Oriented Change
3. Reactions to Change
4. Psychological ownership
5. Developing support for change
6. The role of the following in managing change- to be presented by students

a. Culture

b. Employee engagement

c. Psychological contract

d. High Performance Working

e. Conflict

f. leadership

7. The change process

8. Theory of Organizational Development
9. The learning organization

Kindly show evidence of payment to have access to the notes QUESTIONS



  • Students will demonstrate the role of numeracy in business by applying the four rules to numbers
  • Students will apply calculations to problems involving fractions, ratios and percentages.
  • Students will use algebraic methods to solve linear, quadratic and simultaneous equations especially as it relates to business problems like exchange rates, simple& compound interest, rates, discounts & commission, demand and supply etc.
  • Students will construct and use charts and diagrams from tabular data. They will also identify points of importance like maximum and minimum, break even points, equilibrium point and their significance in business decision making.
  • Students will apply statistical methods to :
  1. Calculate and interpret summary statistics
  2. Measures of central dispersion
  3. Measures of skewness
  • Students will apply the laws of probability to:
  1.  Mutually exclusive, independent and dependent events
  2.  Determine probabilities using sample space or tree diagrams
  • Students will apply principles of differentiation and integration to simple problems in business like average cost and average revenue functions and others.
  • Students will use linear programming principles in determining regions of feasibility in business decision making


1. Basic Numerical Concepts
2. Algebra, Equations, Formulae
3. Basic Business Application
4. Simultaneous & Quadratic Equations
5. Introduction to Graphs
6. Introduction to Statistics
7. Graphical Representation of Information
8. Measures of Location
9. Measures of Dispersion
10. Introduction of Probability
11. Calculus
12. Linear Programming