Day in the life of a conference and events organiser/Activities/Human Rights Act 1993

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Unit Standard 23768 - V1, Level 3, Credit 5 - Describe the legal rights and responsibilities of employees and employers in a tourism workplace

Element 1 – Describe the provisions of the human rights legislation in relation to a tourism workplace

PC 1.1 – Provisions of the Human Rights Act 1993 are identified in relation to a tourism workplace

PC 1.2 -1.3 – Remedies for breaches are identified in accordance with the provisions of the Human Rights Act 1993


The Human Rights Act 1993 protects people in New Zealand from discrimination in a number of areas of life. Discrimination occurs when a person is treated unfairly or less favourably than another person in the same or similar circumstances.

Explain the provisions of the act and remedies for breaches in a tourism workplace.


Please wordprocess the following assessment - it will be completed in class on Tuesday 28 April.

1. Please advise two of the provisions of the Human Rights Act Mr and Mrs Stewart need to be aware of when they are hiring staff for their new inbound tour company.

2. The ‘Staff Handbook’ for the tour company should include a section relating to harassment in the workplace. Please write a short paragraph that could be included in the ‘Code of Conduct’ section.

3. If harassment occurred in their workplace, and a complaint was forwarded to the Human Rights Commission, please explain a remedy that could be provided.

4. Mrs Stewart was refused service at the restaurant in the hotel where they were staying because the manager disliked ‘Indians’. Provide the information necessary for Mrs Stewart to make a complaint and explain to her the steps of the resolution process.

5. Please explain what could be a possible remedy for the above breach of the Human Rights Act.

Supporting Resources