Commonwealth Computer Navigator's Certificate/Milestone qualityAssurance/Observation Sheet
Module Usability Testing: Obervation Sheet
You will be observing [1 or 2] people as they use the module material. (The main focus is ‘ease of use’.)
· try to answer as few questions as possible—we wish to ascertain how the user reacts to the material.
· observe how they use the course material and note any ease or difficulties they may have.
· record your notes and be ready to discuss any observations you have made.
User (initials) ___________________________________
Observer (name) ___________________________________
| User Observation
|Reads the introduction.|
|Finds specific information easily on the page.|
|Appears to understand what to do.|
B. Ease of use
|How many times did user ask you for help?||Describe when, how etc.|
|Did the user get lost in the material?||Describe where, how etc.|
|Do you have any comments to make?|