Difference between revisions of "Writing for Business Success/Effective business writing/Quiz"
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Indicate whether the following statements are true or false: | Indicate whether the following statements are true or false: | ||
| − | * | + | *An exchange of emails is an example of synchronous communication. |
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**True | **True | ||
| − | ***''' | + | ***'''Incorrect'''. When deciding whether communication is synchronous or asynchronous, think about whether the form of communication is designed for immediate feedback or not. With email, a ‘conversation’ can take place over several hours or days, so it is asynchronous. Look back at the chapter on [https://saylordotorg.github.io/text_business-communication-for-success/s08-01-oral-versus-written-communicat.html Oral versus written communication] for more information. What examples of synchronous communication can you think of? |
**False | **False | ||
| − | ***'''Correct/Incorrect'''. | + | ***'''Correct'''. Synchronous communication occurs when it is possible and expected to get immediate feedback, as in a face-to-face conversation. What other examples of synchronous communication can you think of? |
| + | *It is good practice to use capital letters to emphasise important words and phrases in an email. {{Note|Find link}} | ||
| + | **True | ||
| + | ***'''Incorrect'''. Refer to the [link to content] for a reminder of why it is usually inappropriate to use capital letters for emphasis. What alternative techniques could you use to make the point of your message clear? | ||
| + | **False | ||
| + | ***'''Correct'''. What alternative techniques could you use to make the point of your message clear? | ||
| + | *Single writer, writing by committee and multiple writers are all effective methods of approaching collaborative writing using digital tools. | ||
| + | **True. | ||
| + | ***'''Correct'''. Collaborative writing has become an easier process since the availability of digital collaborative writing tools, but careful planning and clear allocation of responsibilities are all important to ensure success. A project team will need to decide in advance what approach to writing they will adopt. | ||
| + | **False. | ||
| + | ***'''Incorrect'''. These are all effective methods of approaching collaborative writing. Each has its advantages and disadvantages, so a project team will have to decide which is most appropriate for their circumstances. Look back at the learning materials on [[Writing_for_Business_Success/Business_writing_in_action/Collaborative_projects|collaborative projects]] to find out more. | ||
| + | *'Slander’ is the written publication of a false statement about a person or business that damages their reputation. | ||
| + | **True | ||
| + | ***'''Incorrect'''. Slander refers to ''spoken'' defamation. Check back in the learning materials on [[Writing_for_Business_Success/Effective_business_writing/Principles_of_written_communication|the legal implications of business writing]] to find out more about defamation and what word is used for ''written'' defamation. | ||
| + | **False | ||
| + | ***'''Correct'''. Slander describes ''spoken'' defamation, not written. What word is used for ''written'' defamation? | ||
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Revision as of 22:21, 28 June 2020
The questions published at the end of each learning pathway are re-used for the knowledge test for learners interested in earning a digital badge or certificate of participation for the Writing for business success (CCOM101) micro-course. Please consult the Certify participation page for more information.