Leading and Managing People/PMAN102/Recognizing and resolving conflicts in the organization//Reading
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Readings on workplace conflict
Consider the following questions:
- What can cause conflict within an organization?
- What impact does workplace conflict have on people?
Read the following sections from the Organizational Behavior book available from Saylor Academy:
- Section 10.2 of Chapter 10 to better understand conflict.
- Section 10.3 of Chapter 10 to learn more about what can cause conflict and the outcomes of conflict.
Annotation - Steps to Resolve Workplace Conflict
In this activity we invite you to post annotations and/or replies to comments on the following PDF article from another course: Steps to Resolve Workplace Conflict
Instructions
- Read the Steps to Resolve Workplace Conflict PDF.
- Launch Hypothes.is (if unfamiliar with this tool, see information provided below)
- Post one or more annotation comments anywhere in the PDF article.
- Reply to one or more annotation comments by others you find interesting.
Note: Remember to tag your annotation comment(s) using the course code: PMAN102 (this is needed to harvest your post for the course feed.)
Need help?
- See course annotations on the OERu support website, or
- Revisit the Annotations orientation.
Resource bank activity
You are encouraged to help create a resource bank for this learning pathway:
- For each resource you would like to recommend to others, select the resource, log in to bookmarks.oeru.org and click on "Add" link.
- Complete the form adding the link, a short description and the recommended tags below for each resource. Be sure to mark your resource "Public":
- Required tags= pman102, pman102a3-1
- Suggested tags= Use appropriate keywords (lowercase preferred)
- Link tag=pman102a3-1
- You are also encouraged to review a few resources submitted by your peers and vote for those you find valuable.