Writing in labor and employment relations3/Helpful resources

Grammar (G), Sentence Construction (SC) & Punctuation (P)

 * Clarity of Thinking
 * No stream of consciousness, rambling, lack of specificity / details
 * Short Sentences
 * No run-on sentences
 * Grammar, Wordiness, Better Writing Construction
 * 1) Alignment between Cover Letter & Resume
 * 2) Extraneous / Strikethrough
 * 3) Redundant Words / Phrases
 * 4) Verb Tenses
 * 5) Judgment / Claims in Writing - should, could, would
 * 6) Active vs. Passive Sentences

Readings

 * Alred, "Outlining" and "Paragraphs", pp. 23-29
 * Alred, Chapter 4 - Proposals to Quotation Marks - p. 120-136
 * Alred, Chapter 6 - Formal Reports - pp. 176-202
 * Alred, Chapter 10 - Style and Clarity
 * "Business Writing to Loaded Arguments", pp. 306-319;
 * Tone to You", pp. 328-334.
 * Alred, Chapter 11 - Grammar
 * "Dangling Modifiers, p. 349
 * "Person", p. 360
 * "Sentence Construction to Sentence Fragments", pp. 370-377
 * "Tense, Verbs and Active Voice", pp. 377-385
 * Alred, Chapter 12 - Punctuation and Mechanics, pp. 388-423


 * Wordiness & Misplaced, Dangling Modifiers
 * Grant Reviewer's Perspective - Lessons from the Other Side: My Experience as a Federal Grant Reviewer, April 21, 2011

Visual Storytelling: The Power of Images

 * Visual Storytelling: The Power of Images / Thinking in Images to Portray Your Proposal (Getty Images.com)
 * Image 1: Go to: When a league protests together, by Holden Walter-Warner, Getty Images
 * Image 2: Go to: Millions left without power Hurricane Maria Puerto Rico, Getty Images
 * See: Visual Storytelling / Narrative on Wikipedia & Google Search

Express Yourself: Alan Alda Video

 * Alan Alda Video - 3 Ways to Express Your Thoughts So That Everyone Will Understand You (4:56)
 * 1) Good Communication is more than the words you use, by Alan Alda (7:25)


 * Yes, the Speaker looks O-L-D and sounds S-L-O-W!! BUT THERE IS GREAT WISDOM HERE - AND IT WORKS!
 * Observe the Speaker's voice tone, posture and delivery ([https://en.wikipedia.org/wiki/Alan_Alda Alan Alda of Emmy-award winning M.A.S.H. TV Show). There are pitches and pops and cracks in his voice - he is NOT perfect, but he is ENGAGING. You can do the same. Be enthusiastic, engaged and express who you are - don't worry about trying to be someone else or Tony Robbins!

Design Thinking & Bootcamp Bootleg

 * Download "Bootcamp Bootleg" from Stanford d.school - https://static1.squarespace.com/static/57c6b79629687fde090a0fdd/t/58890239db29d6cc6c3338f7/1485374014340/METHODCARDS-v3-slim.pdf (47 pages)
 * http://dstudio.ubc.ca/
 * https://blogs.ubc.ca/designchallenge/
 * http://businessdesigntoolkit.ca

Readings

 * What is User Centered Design, Interaction Design Foundation - https://www.interaction-design.org/literature/topics/user-centered-design
 * User Experience & User Design, The Encyclopedia of Human-Computer Interaction, 2nd Ed., https://www.interaction-design.org/literature/book/the-encyclopedia-of-human-computer-interaction-2nd-ed/user-experience-and-experience-design
 * Service Design and UX Design: What’s the Difference? in DesignLab, https://trydesignlab.com/blog/service-design-ux-design-what-is-the-difference/
 * Optional: Lessons from the Other Side: My Experience as a Federal Grant Interviewer, April 20, 2011 - https://thegrantplantnm.wordpress.com/2011/04/20/lessons-from-the-other-side-my-experience-as-a-federal-grant-reviewer/

Watch / Listen

 * Videos - in User Experience & User Design, The Encyclopedia of Human-Computer Interaction, 2nd Ed., https://www.interaction-design.org/literature/book/the-encyclopedia-of-human-computer-interaction-2nd-ed/user-experience-and-experience-design

Helpful Learning Resources / Tips

 * Empathy II - Organization Development Perspective (see Week 10) - Start Where the Other Person is At + Sensitivity + Alignment with Personal Perspective / Experience + Career Goals (Partnering)

Week X Activities (in-class)
1. Students first identify all possible 'labor problem /need / opportunities. 2. In Table Teams, have each student take turns sharing their 'need / problem / opportunity' spaces 3. Table Teams discuss additional problem/need spaces 4. Using the Innovation Intent framework, Table Teams answer the following questions (which will generate a whole bunch of assumptions).
 * Empathy I
 * Design Brief / Innovation Intent Framework begins...
 * Write down one need/problem/issue per post-it. Generate 3-5 per student
 * Post-its and black sharpies used.
 * Post it on a wall so that all team members can see them.
 * Table Teams group these generated problems / need spaces into key themes.
 * Table Teams should pick one or two themes to get started.

Readings

 * d.school - Empathy map, p. 15
 * d.school - Journey map, p. 16

Watch / Listen

 * User Experience Maps / Customer Journey Maps - Pinterest - https://www.pinterest.com

Week X Activities (in-class)

 * Discussion: Share Stories and Learnings from User Research (including User Journey)
 * Cluster Insights into Themes
 * Create Insights Statements
 * Create ‘How Might We’ Questions

Brainstorming Activities

 * Brainstorm
 * Select Your Best Ideas
 * Gut Check
 * Create a Storyboard
 * Discussion: Determine What to Prototype
 * Start Prototyping
 * Test Your Prototype and Get Feedback

Empathy & EI

 * Empathy and emotional intelligence: What is it really about? in International Journal of Caring Sciences, 1(3):118–123, 1998
 * Emotional Intelligence Test, Psychology Today - https://www.psychologytoday.com/us/tests/personality/emotional-intelligence-test -(146 questions, 45 minutes) - free summary report; $9.95 for full report

Helpful Learning Resources / Tips

 * communications, coordination, culture
 * budget
 * skills required, training, policies
 * interdependencies
 * unanticipated consequences - internal / external

Process

 * Empathy II - OD Perspective
 * Create an Action Plan
 * Create a Pitch
 * Share Your Solution
 * Reflection - What have you learned from the experience? (CLA Framework example - https://usaidlearninglab.org/lab-notes/creating-learning-agendas-will-be-used)
 * Discussion: Moving Forward

USAID

 * https://usaidlearninglab.org/library/adaptive-management-context-job-creation,-tunisian-business-reform-competitiveness Adaptive Management, Tunisian Job Creation
 * USAID CLA Organizational Learning Podcast, Episode 7 - https://usaidlearninglab.org/media-gallery-podcast

Visual StoryTelling (Marta Pulley)
I noticed your Week 5 module is on Storytelling, visual storytelling. As it happens, I recently completed a Digital Storytelling course with Adobe Education Exchange. We used Adobe Spark as the tool to tell our story. It may be something your students want to explore. Spark is very user-friendly, intuitive. You can create a webpage, a post, a video, and sign up is free. One of my assignment in the course was to develop a mini-module learning activity. So I created an Introduction to Amharic module in a storytelling format using Adobe Spark. https://spark.adobe.com/page/aT6qSnLE7mqlt/

EXTRA CONTENT - SAM HARRIS' PODCAST
Identify a topic / trend from Sam Harris' podcast that resonates with you. What thoughts / feelings does it provoke in you? Why? How does it / will it affect you> Is there a sense of promise towards the future or injustice? Who are the leading authors in the field? What is their perspective? Do you agree / disagree? Why / Why not?

YOUR EXPERIENCE(S)
From last week's discussion - share a story about your work experience - and craft a compelling and clearer story - I am looking for tighter sentences, better grammar, active sentences, etc. Post a visual / image that speaks to you / represents your situation and why?