Writing for Business Success/Delivering your message/Overview and Objectives

The aim of this learning pathway is to help you build skills that improve your effectiveness in business communication. Language plays a significant role in how people view and interact with the world. This is also true of culture, education, gender, race, and ethnicity. The learning materials in this pathway describe constructive ways to design messages for different audiences, and avoid accidental miscommunication, in both face-to-face and written communication.