Intercultural communication teamwork and leadership/CCOM103/Communicating across difference/Overview and Objectives

Overview

Effective communication across difference recognizes what brings people together, rather than differences that separate them. In this pathway, you will learn about both common and divergent cultural characteristics, and positive ways to respond to communication challenges that may arise when you work in culturally diverse local and international teams. You will also learn about how different management theories and styles influence workplace culture.

Learning Objectives

On successful completion of this pathway, you will be able to:
 * Describe cultural differences that may affect business communications.
 * Apply communication strategies to reduce intercultural miscommunication.
 * Describe key factors that affect communication in the international marketplace.
 * Explain how different management styles influence workplace cultures.
 * Outline important steps to prepare for international assignments.