Writing for Business Success/Introduction to Business Communication/Overview and Objectives



The aim of this learning pathway is to help you appreciate the importance of communication in business contexts, to better understand yourself and others, and to solve problems. You will learn about the eight essential elements of the communication process, various communication models, and how digital environments can affect communication. You will also learn to distinguish four audience-based contexts, and develop skills to address challenges in framing ethical, effective business communication for both face-to-face and digital communication contexts.