Intercultural communication teamwork and leadership/CCOM103/Communication in the workplace/Conflict in the workplace/Learning challenge

Saylor Assessment: First watch video - Work Scenarios with Supervisors [1:48] – Receiving criticism to 1 minute mark then take Quiz Part A: What doesn’t work (defensive reactions) and Part B: What does work (listening and acknowledging). Next watch video - Work Scenarios with Coworkers [1:28] and repeat above process.