Introduction to project management/IPM103/Quality/Measuring quality

There are many factors that can be included as measures of quality: size, volume, speed, finish and output are just a few examples.

It is possible to address each as a separate factor or some times formulae can be created to look at them as a whole.

As sustainability becomes more important to organisations, a broader range of quality factors many need to be considered. For example, is there an impact on the local community? Is there pollution created?