Introduction to corporate communication/CCOM101/Communication processes and purposes/Overview and Objectives

Overview

The aim of this learning pathway is to help you appreciate the importance of communication to business, as well as to better understand yourself and others, learn new things, solve problems, and build your career. You will learn about the eight most widely recognized elements of the communication process and the transactional and constructivist models of communication. You will also learn to distinguish four audience-based contexts and develop skills to address challenges in framing ethical, effective business communication.

Learning Objectives

After successful completion of this learning pathway, you will be able to:
 * Explain the importance of communication to business, as well as to understand yourself and others.
 * Describe the key elements that define communication.
 * Describe the eight essentials of the communication process and their respective functions.
 * Describe two major communication models.
 * Describe five types of communication contexts and their distinguishing features.
 * Explain the two main responsibilities of a business communicator and their associated challenges.