MyPact - Incident Identification

IPC issue - When the configuration doesn't work, when we get inconsistency on configuration level.

BLL issue - When we have issue with the XML format, and/or the save process for the configuration.

BSL issue - When we have issue while retrieving product datasheet or pictures in applications.

Hive issue - When configuration, XML and saves are ok, but it is still not integrating in country's SAP.

MyPact issue - Desynchronisation between SAP systems and MyPact KB

MySE issue - pb with save management, customer account or rights, etc