Writing for Business Success//Session 1 Announcement

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Dear CCOM 101 participants,


Welcome to Session 1. These instructions are for the first Introduction to Business Communication learning pathway and also the second Delivering Your Messsage learning pathway of the CCOM 101 course. If you have just joined us, you will find important introductory information at the Start here page of the course.


By now you should:


Work through the learning materials and activities of the first Introduction to Business Communication learning pathway which aims to help you appreciate the importance of communication to business, and to better understand yourself and others, solve problems, and build your career. You will learn about the eight essential elements of the communication process, various communication models, and how digital environments can affect communication. You will also learn to distinguish four audience-based contexts, and develop skills to address challenges in framing ethical, effective business communication for both face-to-face and digital communication contexts.


Also, work through the learning materials and activities of this second Delivering Your Messsage learning pathway which aims to help you build skills to deliver messages that improve rather than diminish business communication effectiveness. Language plays a significant role in how people perceive and interact with the world, as do culture, education, gender, race, and ethnicity. The learning materials in this pathway describe constructive ways to design messages for diverse audiences, and avoid accidental miscommunication, in both face-to-face and digital communication environments.Don't forget to post your questions using WENotes course feed or the general course forum. Remember to include the url of the page where you are having problems.


Let's leverage the power of peer-learning by helping each other. If you know the answer to a question, help a friend by responding. Bear in mind that as an international course, your facilitators may be in a different time zone and could be sleeping when you post a question.


Most of all have fun!

Your facilitators