VirtualMV/Web Development/Web Site Management/Risk Management/Content

By the end of this page you will be able to:

Risks associated with e-business that might lead to lost opportunities and frustrated customers cover areas such as:

Technical
- E.g. the website is inaccessible for a few days or is too slow, leading to lost opportunities and frustrated customers
Economic
- financial – e.g. the database used to support your e-business costs too much to maintain
Legal & Ethical
- Legal e.g. your use of a list of email addresses breaks privacy laws
- Ethical e.g. You allow all staff access to client information
- Cultural e.g. Have you taken into account potential cultural issues, such as colour inferences, media objects you have included?
Operational
- business – e.g. if you sell products directly to customers on your website, how this will affect your relationship with your re-sellers
- personnel issues – e.g. what happens if the only person in the business who really understands your website resigns
Schedule
- Can the site be built on time.

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