VirtualMV/Internet and Web/Policies and Guidelines/Content

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By the end of this page you will be able to:

  • Understand what Policy and guidelines are suitable for a web site


Depending on how much you rely on your website as a business tool and how much you use the Internet, especially email, it may be very useful to establish policies and guidelines about the use of those tools.

  • E-business policy statements are high-level statements about the aims and intention of particular aspects of e-business.
    • An e-business policy might be a brief document that makes statements about your organisation’s general approach and aims.
  • Policies then need guidelines and procedures that direct individual staff in their day-to-day use of the Internet. These might be in the form of step-by-step procedures or statements about what can be done online and what is discouraged or even not allowed.

Policy & Guideline Examples

Aspect of Website Policy – for the business Practical Guidelines – for individual staff
management importance to the business, management structure who, procedures, budget, evaluation
integration of e-business into the overall business why integrate and expected outcomes what aspects, timeframes, scope, who is responsible
website content expected quality and results scope, tone of material, exclusions, quality control
staff use of the Web purpose and outcomes when, who has access, restrictions
staff use of email purpose and outcomes when, who has access, restrictions
information management define information, why manage it what information, how to archive
e-security purpose, importance procedures when online and in the office