VirtualMV/Internet and Web/Policies and Guidelines/Content
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Overview
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Introduction
Depending on how much you rely on your website as a business tool and how much you use the Internet, especially email, it may be very useful to establish policies and guidelines about the use of those tools.
- E-business policy statements are high-level statements about the aims and intention of particular aspects of e-business.
- An e-business policy might be a brief document that makes statements about your organisation’s general approach and aims.
- Policies then need guidelines and procedures that direct individual staff in their day-to-day use of the Internet. These might be in the form of step-by-step procedures or statements about what can be done online and what is discouraged or even not allowed.
Policy & Guideline Examples
Aspect of Website | Policy – for the business | Practical Guidelines – for individual staff |
management | importance to the business, management structure | who, procedures, budget, evaluation |
integration of e-business into the overall business | why integrate and expected outcomes | what aspects, timeframes, scope, who is responsible |
website content | expected quality and results | scope, tone of material, exclusions, quality control |
staff use of the Web | purpose and outcomes | when, who has access, restrictions |
staff use of email | purpose and outcomes | when, who has access, restrictions |
information management | define information, why manage it | what information, how to archive |
e-security | purpose, importance | procedures when online and in the office |